Frequently Asked Questions

2018/19 Military Season Pass Products & Pricing

Vail Resorts is offering the following Military Pass options for the 2018/19 season:

Military Epic Pass – Active/Retired/Registered Dependent - $149 USD – almost 90% discount off the regular price of the Epic Pass

  • Unlimited, unrestricted access to Vail, Beaver Creek, Whistler Blackcomb, Breckenridge, Park City, Keystone, Heavenly, Northstar, Kirkwood, Stowe, Crested Butte, Okemo, Mount Sunapee, Stevens Pass, Wilmot, Afton Alps, and Mt. Brighton for the 2018-19 season, as well as Perisher in Australia for the 2019 ski season.
  • Military Epic Passes do not currently include partner resort access for the 18/19 season. Any changes to partner access will be announced later this spring.
  • U.S., Canada, and Australia military eligible
  • No blackout dates

Military Epic Pass – Veteran/Dependent - $549 USD Veteran and Adult Dependent, $299 USD Child Dependent – an over 40% discount off the regular price of the Epic Pass

  • Unlimited, unrestricted access to Vail, Beaver Creek, Whistler Blackcomb, Breckenridge, Park City, Keystone, Heavenly, Northstar, Kirkwood, Stowe, Crested Butte, Okemo, Mount Sunapee, Stevens Pass, Wilmot, Afton Alps, and Mt. Brighton  for the 2018-19 season, as well as Perisher in Australia for the 2019 ski season.
    •  Arapahoe Basin has opted to participate in the Military Epic Pass - Veteran/Dependent for the 18/19 season. For any questions about Arapahoe Basin's participation, please contact them directly at 888-ARAPAHOE or www.arapahoebasin.com
  • U.S., Canada, and Australia military eligible
  • No blackout dates

Liberty Pass -Active/Retired/Veteran/Dependent - $299 USD U.S. Armed Forces Active/Retired/Veteran/Adult Dependent, $229 USD Child Dependent

  • Newly expanded to include Veterans and Veteran Dependents
  • Unlimited, unrestricted access to Keystone and Arapahoe Basin Resorts.
  • U.S. military eligible
  • No blackout dates
  • Liberty Pass holders receive unlimited 50% off window rate tickets at other Vail Resorts owned and operated resorts including: Vail, Beaver Creek, Whistler Blackcomb, Stowe, Breckenridge, Park City, Heavenly, Kirkwood, Northstar, Crested Butte, Okemo, Mount Sunapee, Stevens Pass, Wilmot, Afton Alps, and Mt. Brighton, as well as Perisher in 2019 ski season. Lift Ticket discounts do not apply for any season pass partner resorts.

Please visit www.epicpass.com/military to purchase one of these season pass options starting March 6.

Is there child pricing on the Military Epic Pass or Liberty Pass?  

  • Yes. The Military Epic Pass for Veterans and Veteran Dependents includes pricing for children under 18 years of age starting at $299.  The Liberty Pass includes child pricing for U.S. Armed Forces dependent children under 18 years of age starting at $229.
  • Note: The Military Epic Pass for Active and Retired Military and their Dependents is $149 for any Active or Retired military member or their dependents.

Will you be offering a Senior Military Pass?
No, we will not be offering a Senior Military Pass, as the Military Epic Pass and Liberty Pass are the best deals for unlimited, unrestricted access to all of our resorts for all qualifying guests.

 

Will kids 4 and under continue to ski for free?
Yes, kids 4 and under will continue to receive free lift access when accompanied by an adult.

The 4 and under pass goes on sale during Labor Day Weekend prior to the ski season. To be eligible for this pass for the season, the child must be 4 years old at time of purchase. If the child turns 5 after Labor Day through the ski season, they are still eligible for this pass.

To receive this ticket/pass, you must redeem at any Vail Resorts owned-and-operated ticket window, and the child must be accompanied by an adult on-mountain at all times.

 

2018/19 Military Season Pass Eligibility

What military branches are eligible for the Military Epic Pass and Liberty Pass offerings?

In the U.S., this includes anyone currently serving in, or veterans of, the U.S. Army and Army Reserve, Army National Guard, U.S. Navy and Navy Reserves, U.S. Air Force and Air Force Reserve, Air National Guard, Marine Corps and Marine Corps Reserve, Coast Guard and Coast Guard Reserve. The Military Epic Pass offering also includes service members from Australia and Canada – details on military eligibility and verification process for the Canadian Armed Forces can be viewed here and for the Australian Defence can be viewed here.

Who qualifies for the Military Epic Pass for Active/Retired Military and their Dependents?

In the U.S., the following military personnel and their families qualify for a Military Epic Pass:

  • Active Duty (full-time): A person who is currently serving on active duty is in the military full-time (serving on Title 10 orders for 30 days or more).
  • Reserve & Guard Forces: A person in the Reserve or National Guard is not full-time active duty military personnel, although he or she can be deployed at any time should the need arise. Members of the Reserve & Guard are eligible for the Military Epic Pass (Active/Retired/Dependent) if they are currently serving in the Reserves or National Guard (serving on Title 32 orders). (This offer does not apply to members of the IRR – Individual Ready Reserve.)
  • Retired: A military retiree is any former member of the uniformed services who is entitled, under statute, to retired, retirement, or retainer pay. Examples include, but are not necessarily limited to, spending 20 or more years in the military, or permanent retirement by reasons of physical disability.
  • Active/Retired/Reserve/Guard Forces Dependent: Registered Dependents of Active/Retired Military members, including spouse and child dependents. Parents of military members are not included, as well as children who are no longer dependent. Definitions for age/eligibility requirements are defined by the military and Department of Defense. For active/retired dependents, all should have or qualify for DD Form 1173. Definitions for age/eligibility requirements are defined by the military and Department of Defense*.
                *For more information on Department of Defense definitions and qualification standards, please visit www.cac.mil.

Who qualifies for the Military Epic Pass for Veterans and Veteran Dependents?
In the U.S., the following military personnel and their families qualify for a Military Epic Pass:

  • Veteran: A person who served in the active military and who was discharged or released under conditions other than dishonorable.
  • Dependent: Veteran Military member's spouse and any child dependents. Parents of military members are not included, nor are children who are no longer dependent. Definitions for age/eligibility requirements are defined by the military and Department of Defense*.
                *For more information on Department of Defense definitions and qualification standards, please visit www.cac.mil.

What are age/eligibility requirements of Child Dependents in the Military?
Vail Resorts does not define this. We are relying on military definitions and eligibility as defined by the U.S. Department of Defense*, who defines dependent children as:

  • A child of the sponsor (military member) who is younger than 21 years of age. If 21 or older, the child may remain eligible if he/she is:
    • 21 or 22 years old and enrolled in a full-time course of higher learning
    • 21 or older but incapable of self-support because of a mental or physical incapacity that existed before the 21st birthday
    • 21 or 22 years old and was enrolled full-time in an accredited institution of higher learning, but became incapable of self-support because of a mental or physical condition while a full-time student
  • Children who are 18+ will still be required to purchase an adult dependent pass. Child pricing is available for Military Epic Pass – Veteran, and Liberty Pass for Child dependents under the age of 18.  
                *For more information on Department of Defense definitions and qualification standards, please visit www.cac.mil.


What if I am a service member or dependent in Australia or Canada?
Service members and their dependents from Australia and Canada are eligible for the Military Epic Pass offering. They are not included in the Liberty Pass offering. Details on military eligibility and verification process for Australian service members can be viewed here, and for Canadian service members can be viewed here.

Who qualifies for the Liberty Pass?
In the U.S., the following military personnel and their families qualify for a Military Epic Pass:

  • Veteran: A person who served in the active military and who was discharged or released under conditions other than dishonorable.
  • Active Duty (full-time): A person who is currently serving on active duty is in the military full-time.
  • Reserve & Guard Forces: A person in the Reserve or National Guard is not full-time active duty military personnel, although he or she can be deployed at any time should the need arise. Members of the Reserve & Guard are eligible for the Military Epic Pass (Active/Retired/Dependent) if they are currently serving in the Reserves or National Guard. (This does not apply to members of the IRR – Individual Ready Reserve.)
  • Retired: A military retiree is any former member of the uniformed services who is entitled, under statute, to retired, retirement, or retainer pay. Examples include, but are not necessarily limited to, spending 20 or more years in the military, or permanent retirement by reasons of physical disability.
  • Dependent: Immediate family (spouse and dependent children only) or Registered Dependents of Active/Retired/Veteran Military members. Parents of military members are not included, nor children who are no longer dependent. Definitions for age/eligibility requirements are defined by the military and Department of Defense.

I am a qualifying Military Dependent. What if the service member doesn’t buy a Military Epic Pass or Liberty Pass? Will I still be able to?

Yes, we want to honor all families who have members who are serving or who have served. With proper dependent verification, you and your family can still purchase the appropriate Military Epic Pass (for U.S. Armed Forces and service members of Australia or Canada and their dependents) or Liberty Pass (for U.S. Armed Forces and dependents only).

Are any other country’s military organizations eligible?

Members of the U.S. Armed Forces, the Canadian Armed Forces, and the Australian Defence Force are currently eligible for the Military Epic Pass.

 

2018/19 Military Season Pass Verification and Fulfillment Process

Why do I have to go through a verification process?

This offer is exclusively reserved for the men and women of the U.S. Armed Forces (for the Military Epic Pass and the Liberty Pass), as well as service members from Australia and Canada (for the Military Epic Pass), and their qualifying dependents. To ensure eligibility, we require a military status verification process.

How will verification work?

U.S. Armed Forces Verification process will happen online. In certain circumstances, you may need to contact SheerID at customerservice@sheerid.com to finalize verification process.

For Canadian service member eligibility and verification process, click here.  

For Australian service member eligibility and verification process, click here.

What kind of proof is required if I am not instantly verified?

Below is a list of approved forms of military identification:

  • DD214
  • Orders
  • VA ID
  • Official letter
  • Dependent ID (DD Form 1173 or other proof of dependency)
  • Any official government document that displays first/last name and military status or affiliation
  • Australian Military Verification to be announced (Note: Not eligible for Liberty Pass Program)
  • Canadian Military Verification to be announced (Note: Not eligible for Liberty Pass Program)

What happens if I cannot prove my affiliation?

All military organizations give its members some kind of official document that we'll accept, but in the event you are unable to provide us with an acceptable proof of affiliation, we will not be able to verify you and cannot offer you access to the Military Epic Pass or Liberty Pass.  Please contact your season pass expert at (970)754-0088.

I have verification questions not covered here. What do I do?

You may contact one of our season pass experts at (970)754-0088.

I purchased my Military Epic Pass or Liberty Pass online but have not yet received the actual pass. Can I access the eligible resorts?

Yes, bring your Military Epic Pass or Liberty Pass confirmation and photo ID to any Vail Resorts owned-and-operated Pass Office to redeem a day pass.  The release of liability must have been completed for your Season Pass to be active, as well as you must have successfully completed the military verification process.  If you have questions about your Military Epic Pass or Liberty Pass please call your season pass expert at (970)754-0088.  

What if I am Active duty (or in the Reserves/Guard) and get deployed and am unable to use my pass?

Season Passes are non-transferable and non-refundable. We have affordable season pass insurance available with purchase of your Military Epic Pass or Liberty Pass. The pricing on insurance for these passes will range from $10-20 per adult pass, and $5-10 per child pass. We recommend that all season pass holders, regardless of status, buy pass insurance for all cases covered, including deployment. Please visit www.epicpass.com/info/pass-insurance for pricing and more details on insurance.

What happens if I lose my pass?

If you lose your Military Epic Pass or Liberty Pass, please go to your local lift ticket window or contact a season pass expert at (970)754-0088.

 

2018/19 Military Season Pass Products, Access, and Benefits:

What is the access for the Military Epic Pass?

Unlimited, unrestricted access to Vail, Beaver Creek, Whistler Blackcomb, Breckenridge, Park City, Keystone, Heavenly, Northstar, Kirkwood, Stowe, Crested Butte, Okemo, Mount Sunapee, Stevens Pass, Wilmot, Afton Alps, and Mt. Brighton for the 2018-19 season, as well as Perisher in Australia for the 2019 ski season. The Military Epic Pass – Active/Retired/Dependent does not currently offer access to partner resorts. 

Arapahoe Basin has opted to participate in the Military Epic Pass – Veteran/Dependent for the 18/19 season, and is included on the Liberty Pass – Active/Retired/Veteran/Dependent. Any questions about Arapahoe Basin’s partner participation on the Epic Military Passes or Liberty Pass, please reach out to Arapahoe Basin at 888-ARAPAHOE or www.arapahoebasin.com. 

 

Are there any restrictions on the Military Epic Pass?

No. There are no blackout dates and no limits on days at participating/included resorts.

Does the Military Epic Pass provide access to the same international and domestic partner resorts that are on the Epic Pass?

No, not at this time.  Unlimited, unrestricted access is available on all Vail Resorts owned and operated resorts only.

Arapahoe Basin has opted in to providing access for the Military Epic Pass – Veteran/Dependent for the 18/19 season, and is included on the Liberty Pass – Active/Retired/Veteran/Dependent. Any questions about Arapahoe Basin’s partner participation on the Epic Military Passes or Liberty Pass , please reach out to Arapahoe Basin at 888-ARAPAHOE or www.arapahoebasin.com. 

What if I want International or Partner access?

If you decide you want to ski at Telluride or at our international partner resorts, you may upgrade your pass to the full access Epic Pass at any time prior to the start of the ski season. Please call your season pass expert at (970)754-0088.

Will I be able to buy discount lift tickets to partner resorts such as Telluride and international resorts not included on my Military Epic Pass?

No, there will not be any discounts on partner resorts for military season pass products.

What is the access for the Liberty Pass?

Unlimited, unrestricted access to Keystone and A-Basin Resorts.  Additionally, pass holders receive 50% off window rate tickets at other Vail Resorts owned and operated resorts including: Vail, Beaver Creek, Whistler Blackcomb, Stowe, Breckenridge, Park City, Heavenly, Kirkwood, Northstar, Crested Butte, Okemo, Mount Sunapee, Stevens Pass, Wilmot, Afton Alps, and Mt. Brighton, as well as Perisher in 2019 Ski Season. Lift Ticket discounts do not apply for any season pass partner resorts. You must go to the lift ticket window to receive this discount on Liberty Pass products. 

Are there any restrictions on the Liberty Pass?

No. For eligible members of the U.S. Armed Forces and their immediate families, the Liberty Pass gives you unlimited, unrestricted access to Keystone and A-Basin resorts.  

Do the 2018/19 Military Epic Pass and Liberty Pass products include discounts on rentals, ski school and lodging?

Yes, full details of pass holder discounts and benefits can be viewed here: https://www.epicpass.com/benefits/view-all-benefits.aspx

What are Ski-With-A-Friend Tickets and how many do I receive?

As a valued Military Epic Pass holder or Liberty Pass holder, both of these passes will come with 6 discounted, single day lift tickets loaded onto your Pass for friends and family. Ski-With-A-Friend Tickets vary in price based on the date you plan to visit and can be purchased at all valid resort ticket windows. The Season Pass holder must be present at the time of purchase.

Will the Military Epic Pass or Liberty Pass offerings have Buddy Tickets?

No, Buddy Tickets will not be offered on Military Epic Pass or Liberty Pass. All Military Pass offerings will have 6 Ski-With-A-Friend Tickets.

With my Military Epic Pass or Liberty Pass, can I go straight to the lift?

Yes, you can go straight to the lift at any valid resorts on the Military Epic Pass or Liberty Pass once you have verified your military status, and received your active 2018/19 Military Epic Pass or Liberty Pass. For additional questions on how to verify, please call our season pass experts at (970)754-0088.

With a Liberty Pass, to receive 50% off tickets at other owned and operated resorts, you must go to the lift ticket window to receive your discounted ticket. 

What are the Summer benefits at Vail Resorts for Military Epic Pass holders?

If a Military Epic Pass or Liberty Pass is purchased in the spring in U.S and Canada, you will receive 2018 summer lift access at all Vail Resorts owned and operated resorts. Summer lift access is for sightseeing only and does not include bike haul. For more information, please visit www.epicpass.com.

 

2018/19 Military Season Pass Purchasing

When can I purchase a Military Epic Pass (Active/Retired or Veteran) or Liberty Pass?

Passes will go on sale on March 6, 2018.

Where can I purchase a Military Epic Pass (Active/Retired or Veteran) or Liberty Pass?

Please visit www.epicpass.com/military to purchase your Military season pass. Guests are encouraged to purchase their season pass as early as possible to get the lowest price on your season pass.

Is the Liberty Pass still available?

Yes.  The Liberty Pass is still available for all Active, Retired, and dependents of the U.S Armed Forces. New this year, the Liberty Pass is expanding to Veterans and Dependents of the U.S Armed Forces who want unlimited, unrestricted skiing at Arapahoe Basin and Keystone. U.S. Military members and eligible dependent adults will be able to purchase this pass starting at $299, while dependent children will be starting at $229.

If I paid $49 down, when is my balance payment due?

The balance of your pass will be charged in Mid-September.

Are the Military Epic Pass or Liberty Pass refundable?

No. Season Passes are non-transferable and non-refundable.

How does pass insurance work for the Military Pass offerings sold on EpicPass.com?

Season Passes are non-transferable and non-refundable. Pass insurance should be purchased at the point of sale. The pass insurance rates on the Military Epic Passes and Liberty Passes is $10-20 per adult pass, and $5-10 per child pass. Pass refunds are available only when a guest purchased pass insurance and has a valid claim under the insurance policy. Any refund is based on the cost of the pass minus a daily rate for every day used up to the face value of the season pass. For more information please visit www.epicpass.com/info/pass-insurance.

What if I am Auto-Renewed into another Epic Pass product, but qualify for a Military Epic Pass or Liberty Pass?

If you are Auto-Renewed into another pass product, but qualify for one of the new Military Epic Pass or Liberty Pass products, you are able to exchange into the Military Epic Pass or Liberty Pass. Please call a season pass expert at (970)754-0088.

Are the Military Pass offerings (Military Epic Pass and Liberty) eligible for Auto Renew?

No. Military Pass offerings are not eligible for the Auto Renew Program. If you were previously enrolled in Auto Renew for your pass purchases, you will no longer be automatically renewed next year.  

Is the Vail Resorts Turn In Your Ticket program valid on the military pass offerings?

No, the Vail Resorts Turn In Your Ticket program is not valid on the military pass offerings for the 18/19 season.

 

Epic Pass 10th Anniversary Charity Details:

In celebration of the 10th anniversary of the Epic Pass on March 18, 2018, Vail Resorts is honoring the epic service of the Company’s founders from the 10th Mountain Division and of all men and women in the Armed Forces with a $1 donation for every 2018-19 Vail Resorts season pass sold to Wounded Warrior Project, a nonprofit organization that offers a variety of programs, services and events for wounded veterans of the military, with a minimum donation of $750,000. In addition to the company’s efforts, Rob Katz, chief executive officer of Vail Resorts, will also honor the 10thMountain Division by making a personal donation of $750,000 to Operation Homefront, a nonprofit organization that provides critical financial assistance and programming to build strong, stable and secure military families.

About Wounded Warrior Project

Wounded Warrior Project® (WWP) serves warriors by connecting them with one another and their communities. Programs also focus on mental and physical health and wellness, adaptive sports, financial wellness, independence, government relations, and community relations and partnerships. Warriors are empowered to live life on their terms, mentor fellow veterans and service members, and embody the WWP logo by carrying one another along a path toward recovery. To get involved and learn more, visit www.woundedwarriorproject.org.  

About Operation Homefront

Operation Homefront is a national 501(c)(3) nonprofit whose mission is to build strong, stable, and secure military families so they can thrive — not simply struggle to get by — in the communities they have worked so hard to protect. For over fifteen years, we have provided programs that offer: RELIEF (through Critical Financial Assistance and transitional housing programs), RESILIENCY (through permanent housing and caregiver support services) and RECURRING FAMILY SUPPORT programs and services throughout the year that help military families overcome the short-term bumps in the road so they don’t become long-term chronic problems. Operation Homefront has consistently earned high ratings from leading charity rating services, including Charity Navigator, which gave OH 4 Stars for 10 consecutive years for superior service and accountability. At Operation Homefront, 92 percent of expenditures goes directly toward delivering programs and services to the military families who need it most. To get involved and learn more, visit www.operationhomefront.org.

 

Is my pass price increasing because of this donation?

No – there is no price increase on pass products for this donation.

What if I want to make an additional donation to one of these organizations?

Both of these organizations do incredible things for our service men and women and their families. If you would like to consider an additional donation to either of these organizations, please visit their websites at:

Wounded Warrior Project: https://support.woundedwarriorproject.org

Operation HomeFront: https://www.operationhomefront.org/donate

 

Further Questions

For any further questions please contact a season pass expert at (970)754-0088.

 

To view official Press Release, click here.