2019/2020

Australian Military FAQ

Australian Military Eligibility and Verification

2019/20 Military Season Pass Eligibility

What Australian military branches are eligible for the Military Epic Pass and Liberty Pass offerings?

  • Australia Defence Force (ADF) including members of the Royal Australian Navy (RAN), Australian Army, and Royal Australian Army (RAAF) – active and reservists.

 

Who qualifies for the Military Epic Pass for Active/Retired Military and their Dependents?

The following Australian military personnel and their families qualify for a Military Epic Pass:

  • Active Duty (full-time): A person who is currently serving on active duty is in the military full-time in Australian Defence Force (ADF)
    • ADF full time active duty personnel or active reservists serving in Royal Australian Navy (RAN), Australian Army, or Royal Australian Air Force (RAAF) and has a valid ADF Identification card (C20) or active orders.
  • Reservists/Reserve Forces: A person in the ADF Reserve Forces – who may not be deployed, but can be called up at any time. Members of the ADF Reserve Forces are eligible for the Military Epic Pass (Active/Retired/Dependent) if they are currently serving in the Reserves.
    • ADF active reservists serving in Royal Australian Navy (RAN), Australian Army, or Royal Australian Air Force (RAAF) and has a valid ADF Identification card (C20) or active orders.
  • Retired:
    • Australian Defence Force (ADF): a person serving 18 or more years in the ADF, or has qualified for this status through the ADF. They must have Retired Member identity cards – issued to all members separating from the ADF (reservists excluded) who have a Level 3 entitlement under the Career Transition Assistance Scheme provision contained in the ADF PACMAN Chapter 2.
  • ADF Dependant: Registered Dependants of qualifying ADF Active/Retired Military members, including spouse and child dependants. Parents of military members are not included, as well as children who are no longer dependent. Age/eligibility of child dependants are listed below.

     

    Who qualifies for the Military Epic Pass for Veterans and Veteran Dependants?

    The following International military personnel and their families qualify for a Military Epic Pass:

  • Dependant: Immediate family of Veteran Military members, including spouse and any child dependants. Parents of military members are not included, as well as children who are no longer dependant.

     

    What are age/eligibility requirements of Child Dependants in the Military?

    Vail Resorts does not define this. We are relying on military definitions and eligibility as defined by the Australian military, who individually defines dependant children as:

  • ADF: dependant children of the ADF member who are under 21 years. The military member’s spouse's or partner's children are also included in this definition as are older children who have been qualified by the ADF as dependant due to a disability.
  • Children who are 18+ will still be required to purchase an adult dependent pass. Child pricing is available for Military Epic Pass – Veteran for Child dependents under the age of 18.
  • Veteran: A person who served in the active military/reserve forces and who was discharged or released under conditions other than dishonorable.
    • ADF: former members of the ADF who released with honorable discharge. Includes former reservists who hold a standby reserve identity card


What if I am a service member or dependant in Australia?

Service members and their dependants from Australia will be eligible for the Military Epic Pass offering. They are not included in the Liberty Pass offering.

 

I am a qualifying Military Dependant. What if the service member doesn’t buy a Military Epic Pass? Will I still be able to?

Yes, we want to honor all families who have members who are serving or who have served. With proper dependant verification, you and your family can still purchase the appropriate Military Epic Pass (for U.S. Armed Forces and service members of Australia or Canada and their dependents.

 

Are any other country’s military organizations eligible?

Members of the U.S. Armed Forces, the Canadian Armed Forces, and the Australian Defence Force are currently eligible for the Military Epic Pass.

 

 

2019/20 Military Season Pass Verification and Fulfillment Process

Why do I have to go through a verification process?

This offer is exclusively reserved for service members from Australia (for the Military Epic Pass), and their qualifying dependants. To ensure eligibility, we require a military status verification process.

 

How will Australian verification work?

For Australian service member verification, you will have to provide accepted forms of ID that validate your military or dependant status as defined above. You will need to upload appropriate documentation to our secure site for verification efforts. Click here to start the online verification process. 

 

What kind of proof is required for verification?

Below is a list of approved forms of military identification:

Australian Defence Forces:

  • Active/Retired/Reserves:
  • Active or Reserve Forces: valid ADF Identification card (C20) or active orders
  • Retired: Retired Member identity card (proof of service of over 18 years)
    • Defence Common Access Card (DCAC) would be the primary family card
      • Active - Purple Series - ADF DCAC
      • Dependent – Mauve Series - ADF Family DCAC Card
  • Veteran:
    • ADF Standby reserve identity card
    • DVA Health Card (gold, white, orange)
    • Service records

 

What happens if I cannot prove my affiliation?

All military organizations give its members some kind of official document that we'll accept, but in the event you are unable to provide us with an acceptable proof of affiliation, we will not be able to verify you and cannot offer you access to the Military Epic Pass.  Please contact your season pass expert at U.S. number 1-(970)754-0088.

 

I have verification questions not covered here. What do I do?

You may contact one of our season pass experts at U.S. number 1-(970)754-0088.

 

I purchased my Military Epic Pass online but have not yet received the actual pass. Can I access the eligible resorts?

Yes, bring your Military Epic Pass confirmation and photo ID (and applicable service documents for Australian military members) to any Vail Resorts owned-and-operated Pass Office to redeem a day pass.  The release of liability must have been completed for your Season Pass to be active, as well as you must have successfully completed the military verification process.  If you have questions about your Military Epic Pass please call your season pass expert at U.S. number 1-(970)754-0088.  

 

What if I am Active duty (or in the Reserves/Guard) and get deployed and am unable to use my pass?

Season Passes are non-transferable and non-refundable. We have affordable season pass insurance available with purchase of your Military Epic Pass or Liberty Pass. The pricing on insurance for these passes will range from $12-27 per adult pass, and $7- 12 per child pass. We recommend that all season pass holders, regardless of status, buy pass insurance for all cases covered, including deployment. Please visit www.epicpass.com/info/pass-insurance for pricing and more details on insurance.

 

What happens if I lose my pass?

If you lose your Military Epic Pass or Liberty Pass, please go to your local lift ticket window or contact a season pass expert at U.S. number 1-(970)754-0088.