2022/23

Canadian Military FAQ

Canadian Eligibility and Verification

Frequently Asked Questions

For a complete list of Season Pass FAQs, visit our help center.

I am a qualifying Military Dependant. Am I able to purchase an Epic Pass if the service member doesn’t buy a Military Epic Pass?

Yes, we want to honor all families who have members who are serving or who have served. With proper dependant verification, you and your family can still purchase the appropriate Military Epic Pass (for U.S. Uniformed Forces and service members of Australia or Canada and their dependants).

 

What Canadian military branches are eligible for the Military Epic Pass offering?

Who qualifies for the Military Epic Pass for Active/Retired Military and their Dependants?

The following Canadian military personnel and their families qualify for a Military Epic Pass:

  • Active Duty (full-time): A person who is currently serving on active duty in the military full-time in Canadian Armed Forces (CAF)
  • CAF Regular Force Members:Includes officers and non-commissioned members who are enrolled for continuing, full-time military service.Includes students on full-time study status (such as Regular Officer Training Program) who have a valid NDI 20 (Canadian Forces ID Card) or valid NDI 10 (temporary card).
  • Reservists/Reserve Forces: A person in the CAF Reserve Forces – who may not be deployed, but can be called up at any time. Members of the CAF Reserve Forces are eligible for the Military Epic Pass (Active/Retired/Dependant) if they are currently serving in the Reserves.
  • CAF Reserve Force Members: Includes the Primary Reserve (serving on one of three classes of service – A, B and C):
  • The Naval Reserve;
  • The Canadian Army (CA) Reserve;
  • The Royal Canadian Air Force (RCAF) Reserve;
  • Military Personnel Command (MILPERSCOM) Reserve which includes: the CAF Health Services Reserve, MILPERSCOM Primary Reserve List (PRL) and the National Defence Headquarters PRL
  • The Canadian Special Operations Forces Command Reserve (CANSOFCOM); and
  • The Legal Reserve
  • Retired:
  • Canadian Armed Forces (CAF): 10 years of service in the CAF, and have the NDI 75 Card that shows 10+ years served.
  • CAF Dependant: Registered Dependants of qualifying CAF Active/Retired Military members, including spouse and child dependants. Parents of military members are not included, as well as children who are no longer dependant. Age/eligibility of child dependants are listed below.

 

Who qualifies for the Military Epic Pass for Veterans and Veteran Dependants?

The following Canadian military personnel and their families qualify for a Military Epic Pass:

  • Dependant: Immediate family of Veteran Military members, including spouse and any child dependants. Parents of military members are not included, as well as children who are no longer dependant.
  • What are age/eligibility requirements of Child Dependants in the Military?
  • Vail Resorts relies on military definitions and eligibility as defined by the Canadian military, who individually defines dependant children as:
  • CAF: a biological child, adopted child or legal ward, of a member or a member’s spouse or common-law partner, who resides with the member at the member’s place of duty, is under 21 years of age and continues to be in a dependent relationship with the member or the member’s spouse or common-law partner.
  • Children who are 18+ will still be required to purchase an adult dependant pass. Child pricing is available for Military Epic Pass – Veteran for Child dependants under the age of 18.
  • What if I am a military member or dependant in Canada, can I buy the Liberty Pass?
  • Service members and their dependants from Canada will be eligible for the Military Epic Pass offering. They are not included in the Liberty Pass offering.

 

I am a qualifying Military Dependant. Am I able to purchase an Epic Pass if the service member doesn’t buy a Military Epic Pass?

Yes, we want to honor all families who have members who are serving or who have served. With proper dependant verification, you and your family can still purchase the appropriate Military Epic Pass (for U.S. Uniformed Forces and service members of Australia or Canada and their dependants).

 

Are any other country’s military organizations eligible?

Members of the United States Uniformed Forces, the Canadian Armed Forces, and the Australian Defence Force are currently eligible for the Military Epic Pass.

 

How will Canadian verification work?

When will the verification process start for the 22/23 season?

For Canadian service member verification, the process will be initiated within the checkout flow of the military pass purchase. Depending on your status with the military, this may happen automatically or there may be some additional documentation needed in order to verify your eligibility. You will be required to verify prior to purchase for all military pass products.

What Canadian military branches are eligible for the Military Epic Pass offerings?

Canada:

  • Canadian Armed Forces (CAF) members (Regular and Reserve Force)
  • Veterans (former members of the CAF)

 

How will verification work?

For Canadian service member verification, the process will be initiated within the checkout flow of the military pass purchase. Depending on your status with the military, this may happen automatically or there may be some additional documentation needed in order to verify your eligibility. You will be required to verify prior to purchase for all military pass products. In certain circumstances, you may need to contact SheerID at customerservice@sheerid.com to finalize the verification process.

 

What kind of proof is required for verification?

Below is a list of approved forms of military identification:

Canadian Armed Forces:

  • Active/Retired/Reserves:
  • Active: valid NDI 20 (Canadian Forces ID Card) or valid NDI 10 (temporary card)
  • Veteran: A person who served in the active military/reserve forces and who was discharged or released under conditions other than dishonorable.
  • CDF: former members of the CAF who released with an honourable discharge and who successfully underwent basic training. Would have a NDI 75, or CAF 74 ID card, or a CFOne card with Veteran status (“V”)
  • Retired: Proof of 10 years of service in the CAF, or have the NDI 75 Card that shows 10+ years served
  • Reserve Forces: Proof of current service in Primary Reserve (serving on one of three classes of service – A, B and C)
  • Veteran:
  • NDI 75, or CAF 74 ID card, or a CFOne card with Veteran status (“V”)

 

What happens if I cannot prove my affiliation?

All military organizations give its members some kind of official document that we'll accept, but in the event you are unable to provide us with an acceptable proof of affiliation, we will not be able to verify you and cannot offer you access to the Military Epic Pass. Please contact your Guest Services at U.S. number 1-(970)754-0005.

 

I have verification questions not covered here. What do I do?

You may contact one of our Guest Services experts at U.S. number 1-970-754-0005.

 

I purchased my Military Epic Pass online but have not yet received the actual pass. Can I access the eligible resorts?

Yes, bring your Military Epic Pass confirmation and photo ID (and applicable service documents for Canadian military members) to any Vail Resorts owned-and-operated Pass Office to redeem a day pass. The release of liability must have been completed for your Season Pass to be active, and you must have successfully completed the military verification process. If you have questions about your Military Epic Pass please call Guest Services expert at U.S. number 1-970-754-0005.

 

How does Epic Coverage work for the Military Pass offerings sold on EpicPass.com?

For the 2022/23 season, Epic Coverage is included with the purchase of your 2022/23 Epic Pass, and provides refunds associated with certain personal events, including illness, job loss, and injury, as well as resort closures. Please refer to the Epic Coverage Terms and Conditions which are available for viewing or downloading here.