Frequently Asked Questions

Telluride joins the Epic Pass!

Frequently Asked Questions

 2018-2019 Epic Pass and Other Season Pass Products

Frequently Asked Questions (FAQs)

 

Which 2018-2019 Epic Season Pass products provide access to skiing and riding at Telluride Ski Resort?

There are three season pass products that provide access to Telluride Ski Resort, beginning with the 2018-2019 winter season:

Epic Pass

  • The Epic Pass offers unlimited access, with no blackout dates, to Vail, Beaver Creek, Breckenridge, Keystone and Arapahoe Basin in Colorado; Park City in Utah; Heavenly, Northstar and Kirkwood at Lake Tahoe; Stowe Mountain Resort in Vermont; Afton Alps in Minnesota; Mt. Brighton in Michigan; Wilmot Mountain in Wisconsin; Whistler Blackcomb in Canada; and Perisher in Australia. The Epic Pass also provides limited access to Les 3 Vallées, Paradiski and Tignes-Val D’Isere in France; 4 Vallées in Switzerland; Arlberg in Austria and Skirama Dolomiti in Italy.
  •  A total of seven days of skiing and snowboarding at Telluride Ski Resort. No blackout dates.  The days do not have to be used consecutively.  Once all seven days have been redeemed, pass holders can purchase lift tickets at 50 percent off to ski or snowboard at Telluride Ski Resort.
  • Now also includes access to Hakuba Valley Japan, Crested Butte, Okemo, and Mt. Sunapee!

Epic 7-Day Pass  

  • The Epic 7-Day Pass includes a total of seven days with no blackout dates at Whistler Blackcomb, Vail, Beaver Creek, Breckenridge, Keystone, Park City, Heavenly, Northstar, Kirkwood, Stowe and Arapahoe Basin, plus seven additional free days at Afton Alps, Mt. Brighton or Wilmot Mountain.
  •  Up to seven days of skiing or snowboarding at Telluride Ski Resort as part of the total seven days on the pass.  No blackout dates.  The days do not have to be used consecutively.  After the seven days have been used, regardless of the resort at which they were redeemed, pass holders can get 20 percent off of additional lift tickets at Telluride Ski Resort.
  • Now also includes access to Crested Butte, Okemo, and Mt. Sunapee!

Epic 4-Day Pass

  • The Epic 4-Day Pass includes a total of four days with no blackout dates at Whistler Blackcomb, Vail, Beaver Creek, Breckenridge, Keystone, Park City, Heavenly, Northstar, Kirkwood, Stowe and Arapahoe Basin, plus four additional free days at Afton Alps, Mt. Brighton or Wilmot Mountain.
  • Up to four days of skiing or snowboarding at Telluride Ski Resort as part of the total four days on the pass.  No blackout dates.  The days do not have to be used consecutively.  After the four days have been used, regardless of the resort at which they were redeemed, pass holders can get 20 percent off of additional lift tickets at Telluride Ski Resort.
  • Now also includes access to Crested Butte, Okemo, and Mt. Sunapee!

 

How do I get access to ski or snowboard at Telluride in 2018-2019 season once I have purchased my Epic Pass, Epic 7-Day or Epic 4-Day?
If you are skiing or snowboarding at Telluride, you can go direct-to-lift with your Epic Pass.

Are there any other Vail Resorts season pass products that offer access to Telluride Ski Resort?
Yes, the following products also offer the same Telluride access as the Epic Pass: All Vail Resorts Club Passes, Full Season Pass, Lifetime Pass, Adaptive Full Pass, Trade Epic Pass, Employee Lifetime Pass and the Merchant Pass.

Does the Epic Local Pass have access to Telluride Ski Resort?
No, access is only available on the Epic Pass, Epic 7-Day, and Epic 4-Day pass.

Which 2018-2019 Telluride Season Pass products provide access to Vail Resorts owned and operated resorts?

The following Telluride Ski Resort season pass holders and club members will receive 50 percent off of lift tickets at all Vail Resorts owned and operated mountain resorts. This discount is not valid at Arapahoe Basin, Les 3 Vallées, Paradiski and Tignes-Val D’Isere in France; 4 Vallées in Switzerland; Arlberg in Austria and Skirama Dolomiti in Italy or any other partnership resort:

  • Telluride Season Pass Holders (Adult, Young Adult, Children, Merchant Pass)
  • Telluride Ski & Golf Club members with full winter benefits


Where can I purchase an Epic Pass, Epic 7-Day or Epic 4-Day Pass?

Please visit www.epicpass.com to see the current season pass offerings and prices.

If I buy my season pass online, when can I expect to receive it?
Congrats on your new pass! For first-time Epic Season Pass holders, your pass will be mailed to you 7-10 business days from the time your photo upload is accepted. You may also have your photo taken and pass printed in person at a season pass office at any Vail Resorts owned and operated resort.  The release of liability must be completed for your Season Pass to be active.

I purchased my Epic Pass online but have not yet received the actual pass. Can I access Telluride Ski Resort?

Yes, bring your Epic Pass confirmation and photo ID to a Telluride Pass Office to redeem a day pass.  The release of liability must have been completed for your Season Pass to be active.  If you have questions about your Epic Pass please call Customer Service at 970-754-0005. 

I have not received my Epic Pass, Epic 7-Day, or Epic 4-Day pass yet.  Can I get one printed at Telluride?
No, passes can only be printed at a Vail Resorts owned and operated resort.

If I have Telluride Season Pass or am a Telluride Ski & Golf Club member with full winter benefits, how do I receive my discounted lift tickets for Vail Resorts owned resorts?
Telluride Season Pass holders and Club members with full winter benefits visiting a Vail Resorts owned resort must bring their Telluride Pass to a Vail Resorts Pass Office to purchase a discounted lift ticket.

Do Epic Pass holder discounts (e.g., discounts on food, etc.) apply at Telluride Ski Resort?

No, the Epic Pass discounts are only valid at Vail Resorts owned and operated resorts.

Do the discounts (e.g., discounts on food, etc.) for Telluride Season Pass holders or Telluride Ski & Golf Club members with full winter benefits apply at Vail Resorts owned and operated resorts?
No, the discounts for Telluride Season Pass and Club members with full winter benefits are only valid at Telluride Ski Resort.

Do Epic Pass holders get summer lift access at Telluride Ski Resort?
No, Epic Pass holder summer benefits are only valid at Vail Resorts owned and operated resorts.

Do Telluride Season Pass Plus holders or Telluride Ski & Golf Club Platinum winter members get summer lift access at Vail Resorts owned and operated resorts?

No, summer benefits for Telluride Season Pass Plus and Platinum Club winter member discounts are only valid at Telluride Ski Resort.

What is the refund policy for Epic Pass and other season pass products?
All Vail Resorts season passes are non-transferrable and non-refundable.

How does the season pass insurance work for the Epic Pass and other products sold on EpicPass.com?
All season passes are non-transferrable and non-refundable. Season pass refunds are available only when a guest purchased season pass insurance and has a valid claim under the insurance policy. Any refund is based on the cost of the season pass minus a daily rate for every day used up to the face value of the season pass. For more information please visit snow.com/pass insurance.

How does the Auto Renew program work?
Auto Renew is the most convenient way to automatically renew your season pass every year, while guaranteeing next season’s lowest price and the best benefits. When you sign-up for Auto Renew you will be charged $49 up front in mid-March and the balance in mid-September. If you sign up for the auto-renew program this season, your pass will automatically renew next March for the 2019-2020 season unless you withdraw from the program before the initial charge. For more information on how the process works and which passes qualify, visit the benefits section of epicpass.com.

I am an Epic Pass, Epic 7 Day or Epic 4 Day pass holder.  Can I use resort charge at Telluride Ski Resort?
No, Epic Pass, Epic 7 day and Epic 4 Day resort charge is only available at Vail Resorts owned and operated resorts. 

What are Buddy Tickets?
Buddy Tickets are discounted, single-day lift tickets set at a flat rate. Not all season passes are loaded with Buddy Tickets. 

Are my Buddy Tickets on my Epic Pass valid at Telluride?
No, Epic Pass Buddy Tickets will not be valid for use at Telluride. Buddy Tickets will be valid at all Vail Resorts owned and operated resorts.

What are Ski With A Friend tickets and how many do I receive?
As a valued season pass holder, most season passes will come with six discounted, single- day lift tickets loaded onto your season pass for friends and family to use. Ski With A Friend tickets vary in price based on the date you plan to visit and can be purchased at the lift ticket window. The season pass holder must be present at the time of purchase.

Are my Ski With A Friend tickets on my Epic Pass valid at Telluride Ski Resort?
No, Epic Pass Ski With A Friend tickets will not be valid for use at Telluride Ski Resort. Epic Pass Ski With A Friend tickets will be valid at all Vail Resorts owned and operated resorts.

Does the Epic Pass have access to resorts in Europe?
Yes, the Epic Pass includes six days at Les 3 Vallees, Paradiski and Tignes-Val D’Isere in France, three days at Skirama Dolomiti Adamello Brenta in Italy, five consecutive days at 4 Vallees in Switzerland and three consecutive days at Arlberg in Austria. Each resort has requirements that must be met to receive the free access. Please visit www.EuropeIsEpic.com for full details.

Is Telluride a part of the Mountain Collective Pass?
Mountain Collective pass holders will continue to have access to Telluride during the remainder of the 2017-2018 ski season. Beginning with the 2018-2019 ski season, however, Telluride will no longer be a part of the Mountain Collective Pass. Epic Pass, Epic 7-Day Pass and Epic 4-Day Pass give you limited days at Telluride, depending on the pass.

Is the Vail Resorts Turn In Your Ticket program valid with a Telluride lift ticket?
No, the Vail Resorts Turn In Your Ticket program is only valid with lift tickets at all Vail Resorts owned and operated resorts.

Will EpicMix be available at Telluride?

No, EpicMix is only available at these resorts: Vail, Beaver Creek, Breckenridge and Keystone in Colorado; Whistler Blackcomb in British Columbia, Canada; Park City in Utah; Heavenly, Northstar and Kirkwood in Tahoe; Afton Alps in Minnesota and Mt. Brighton in Michigan. EpicMix will be available at Stowe in the 2018-2019 season. Visit www.epicmix.com for more details.

CHANGING OR UPGRADING PRODUCTS

 
If I purchase an Epic 4-Day, Epic 7-Day or Epic Local Pass in the spring and decide I want to upgrade to an Epic Pass later, will I be allowed to change products?
Yes, if you decide to upgrade to an Epic Pass, while passes are still on sale, you can. You will pay the current Epic Pass price at the time of upgrade.

 

 

FOR MORE INFORMATION

Visit www.epicpass.com for additional pass and lift ticket details or contact a Vail Resorts Season Pass expert at (970) 754-0008.