Our Commitment To Safety​

Vail: Opened November 12

Beaver Creek: Opened November 29

Breckenridge: Opened November 12

Park City: Opened November 28

Keystone: Opened October 22

Crested Butte: Opened November 24

Heavenly: Opened December 11

Northstar: Opened December 12

Kirkwood: Opened December 11

Stevens Pass: Opened December 15

Stowe: Opened November 26

Okemo: Opened November 26

Mount Snow: Opened November 26

Hunter: Opened November 26

Attitash: Opened December 10

Wildcat: Opened December 4

Mount Sunapee: Opened December 3

Crotched Mountain: Opened December 26

Liberty Mountain: Opened December 29

Jack Frost: Opened December 3

Big Boulder: Opened December 17

Roundtop: Opened December 27

Whitetail: Opened December 27

Wilmot Mountain: Opened December 3

Afton Alps: Opened November 24

Mt. Brighton: Opened December 3

Alpine Valley: Opened January 14

Boston Mills: Opened January 14

Brandywine: Opened January 14

Mad River Mountain: Opened January 9

Hidden Valley: Opened January 7

Snow Creek: Opened January 7

Paoli Peaks: Opened January 13

Whistler Blackcomb: Opened November 25

Will you have a mountain access reservation system this season?
We will not have a mountain access reservation system this season. All safety protocols are subject to change based on the evolving nature of the pandemic.

Will you be physical distancing on chairlifts and gondolas?
No. We will load lifts and gondolas at normal capacity, optimizing guest movement around our resorts.

Will you be enforcing physical distancing indoors, or in outdoor spaces like lines and mazes?
Currently there are no public health orders in place mandating physical distancing indoors or on lifts or gondolas. We will continue to monitor those orders as the pandemic evolves and will follow all federal and local public health orders.

Do I need to wear a face covering to ski and ride this season?
No, face coverings will not be required to ski and ride this season. Face coverings will also not be required in outdoor spaces such as lift lines, chairlifts, and restaurant patios, unless required by local public health. Face coverings are only required on gondolas and indoors, including restrooms, restaurants (while not eating or drinking), lodging properties, retail and rental locations, and on buses. All policies are subject to change based on the evolving nature of the pandemic as well as local public health guidelines.

Will Vail Resorts require indoor face coverings this season?
Yes. As a company, the health and safety of our guests and employees is our top priority. We are implementing an indoor face covering requirement at our resorts in line with mandates from the U.S. Forest Service and the Provincial Health Authority of British Columbia, which apply to many of our resorts, and consistent with many other hospitality, entertainment and retail businesses. While these orders do not cover all of our operations, we believe this is the appropriate step to take across all of our locations based on the evolving nature of the pandemic. At this time, face coverings are not required in outdoor settings, except for on gondolas and in gondola holding areas.

Do I have to wear a face covering indoors if I show proof of vaccination?
Yes, face coverings will be required indoors, regardless of vaccination status, other than while eating or drinking in one of our restaurants.

Are face coverings required on gondolas?
All individuals are required to wear a face covering indoors and on gondolas regardless of vaccination status. 

Are you providing guests with face coverings?
We ask that guests provide their own face coverings. However, there will be limited quantities available for those who do not have one.

Do I need a vaccine to ski and ride this season?
No. If you wish to access our resorts to ski and ride this season, a vaccination will not be required. Vaccines will also not be required in outdoor spaces such lift lines, chairlifts, gondolas, outdoor restaurants and restaurant patios, or in indoor spaces such as restrooms, lodging properties, full-service restaurants, and retail and rental locations. However, if you wish to access our indoor, on-mountain quick-service restaurants, proof of COVID-19 vaccination will be required for those 12 and older.

Why is Vail Resorts requiring proof of vaccination to enter or dine at indoor, on-mountain quick-service restaurants this season?
As a company, the health and safety of our guests and employees is our top priority. We are fortunate that the core of our business takes place outdoors in beautiful, vast mountain settings. However, as we welcome guests from around the world to the indoor experience at our resorts, we feel it’s important to do our part to combat the spread of COVID-19 and to keep our guests, employees and communities safe. Consistent with the approaches taken by many other large-scale indoor events and venues, we believe this requirement is necessary given the number of guests using these facilities and the fact that guests will not be wearing face coverings while eating and drinking.

What qualifies as proof of vaccination for guests looking to dine at indoor, on-mountain, quick-service restaurants this season?
Guests age 12 and over will need to provide proof of COVID-19 vaccination by showing one of the following:

• A physical vaccination card
• A photo of a vaccination card on their phone
• An official vaccination mobile app, including all official U.S. state, European Union and foreign country mobile apps, digital passports and digital certificates; and the following third-party vaccination mobile apps: Clear Health Pass, IATA Travel Pass App, Verifly, VaxYes by Gogetdoc, and CommonPass

Adults 18 and over will also need to provide an official photo ID. Government issued IDs with a photo and name matching the guest’s vaccination card will be accepted, as well as Epic Passes with photos.

After the first validation of COVID-19 vaccination, guests may opt for a small, non-transferable sticker to be applied to the front of their pass. Guests with this sticker can re-enter indoor, cafeteria-style restaurants at any Vail Resorts property for the remainder of the season without re-validating their proof of vaccination at the door. Guests may also opt not to receive a sticker and instead to re-validate their proof of vaccination each time they enter indoor, cafeteria-style restaurants. Regardless, Vail Resorts will not be recording any guest vaccination status information.

Which vaccinations will be accepted?
For guests looking to dine at indoor, cafeteria-style restaurants this season, the following vaccinations recognized by the World Health Organization will be accepted: Moderna, Pfizer-BioNTech, Johnson & Johnson/Janssen, Oxford-AstraZeneca, Covishield, Sinopharm and Sinovac.

Which indoor, on-mountain, quick service restaurants will require proof of vaccination?
Please visit the Resort Dining Page, where the list of cafeteria-style restaurants requiring proof of vaccination will be posted once the resort opens for the season.

When will the proof of vaccination requirement go into effect for indoor, on-mountain quick-service restaurants?
This protocol will be in effect as each mountain opens for the 2021-22 season.

How often will you check my proof of vaccination?
After the first validation of COVID-19 vaccination, guests may opt for a small, non-transferable sticker to be applied to the front of their pass. Guests with this sticker can re-enter indoor, cafeteria-style restaurants at any Vail Resorts property for the remainder of the season without re-validating their proof of vaccination at the door. Guests may also opt not to receive a sticker and instead to re-validate their proof of vaccination each time they enter indoor, cafeteria-style restaurants. Regardless, Vail Resorts will not be recording any guest vaccination status information.

Are you storing my vaccination status anywhere?
No. Vail Resorts will not be tracking or recording any guest vaccination status information.

What if I am not vaccinated or forget my proof of vaccination?
Guests who forget their proof of COVID-19 vaccination, have not previously had their proof of COVID-19 vaccination validated with a sticker on their pass, or have not been vaccinated will not be permitted to enter our indoor, cafeteria-style restaurants. We recommend they bring their own lunch or visit an outdoor on-mountain restaurant or other dining establishments where proof of vaccination is not required.

Can I provide a vaccination exception to dine indoors?
No. Guest proof of COVID-19 vaccination for those ages 12 and over will be required in indoor, on-mountain quick-service restaurants. Guest vaccination exceptions will not be accepted.

Can I provide proof of a negative COVID test to dine indoors?
No. Guest proof of COVID-19 vaccination for those ages 12 and over will be required in indoor, on-mountain quick-service restaurants. Proof of a negative COVID test will not be accepted.

Can I enter one of your indoor, on mountain quick-service restaurants to buy food and take it outside?
No. For the safety of our guests and employees, entrance to these quick-service restaurants will require proof of vaccination. Other dining venues will offer alternatives such as ‘grab & go,’ outdoor options, and full-service restaurants which do not require proof of vaccination to enter.

Will I need proof of vaccination to use to the restroom or other amenities?
Proof of COVID-19 vaccination will not be required to use restrooms or other general amenities at any facilities, but face coverings are required in all indoor locations.

Will bars be open for the 2021-22 season? Will vaccinations be required to visit bars?
Yes, bars will be open for the 2021-22 season, and we will be following all local public health guidance around vaccination or other requirements for our bars.

Will I need a proof of vaccination for my wedding, conference or event?
No. Guest proof of COVID-19 vaccination for those ages 12 and over will only be required at indoor, on-mountain quick-service restaurants.

Will I need a proof of vaccination for hotel dining establishments?
No. Guest proof of COVID-19 vaccination for those ages 12 and over will only be required at indoor, on-mountain quick-service restaurants.

Why do you have different policies for quick-service and full-service restaurants?
Indoor, on-mountain quick-service restaurants are higher volume, higher density locations with cafeteria-style settings and multi-party seating options. We believe this vaccine requirement will reduce the risk of spreading COVID-19 in these unique settings and protect our guests and their families as well employees. Full-service restaurants are more spacious with party-specific seating, providing natural physical distancing and capacity management.

Will I need a proof of a vaccination booster at some point during the season to dine indoors on-mountain?
We are not intending to require proof of booster COVID-19 vaccines at any point in the season.

Will you change this policy if the situation with COVID-19 improves?
While it is possible we will change this policy based on an improving situation with COVID-19, we believe all guests should assume this will be our policy for the entirety of the 2021-22 season.

What ski and ride school offerings will you provide this year at your resorts?
We are pleased to be resuming more ski and ride school programs this season, including those for younger children. Specifics can be found on our ski and ride school page.

Will face coverings be required in ski and ride school this season?
Face coverings will only be required during the indoor portion of the ski and ride school experience this season, including during drop-off and pick-up, and accessing indoor facilities such as restrooms and restaurants (while not eating or drinking), and on gondolas. Face coverings will not be required during the outdoor portion of the ski and ride school experience. 

Do I need a proof of vaccination to go to ski and ride school or take private lessons?
Children ages 12 and older who are part of a full-day ski and ride school program will be required to show proof of vaccination as lessons include lunches at indoor, on-mountain quick-service restaurants. This proof of vaccination will be required at the time of drop-off at the ski and ride school program. Adults participating in ski and ride school programs or private lessons may choose to opt-out of dining at indoor, on-mountain quick-service restaurants.

Will there be an option to pick up my child (12 and over) for lunch if they cannot show proof of vaccination?
We will be requiring proof of vaccination for all children ages 12 and over in full-day ski and ride school programs that contain a lunch offering.  We will not be providing an outdoor or lunch-pickup option for these individuals. At many of our resorts, half-day lesson options that exclude lunch will also be available.

What is the cancellation and refund policy for Ski & Ride School lessons?
Changes or cancellations can be made in advance of your lesson date by contacting the Ski & Ride School conducting your lesson. Any Ski & Ride School product that is cancelled prior to 24 hours of the lesson start time will be issued a full refund. Any Ski & Ride School product that is cancelled within 24 hours of the lesson start time will be charged a cancellation fee. 

As a reminder, for guests 12 years and older, proof of COVID-19 vaccination is required to participate in full day Ski & Snowboard programming. If you or your child cannot meet this requirement, cancellations must be made 24 hours in advanced of your lesson.

For more information on refunds and cancellations, please refer to the Ski & Ride School Terms of Sale.

Will there be restrictions on Ski & Ride School lift access when lift tickets are unavailable?

No, the ability to purchase Ski & Ride School and include a lift ticket will not be limited during popular holiday periods.

How will your dining reservations work?
Reservations will be available (at minimum) 6 days in advance and will be recommended. 

Which restaurants will use the Time to Dine on-mountain reservation system?
Guests can find participating Time to Dine restaurants on the Dining Reservation Page once the resort opens for the season.

What if I don't see a reservation available?
There is a chance no shows or cancellations will happen and we can accommodate your party.  A table is not guaranteed, but you are welcome to stop by and check.  Many of our lodges have first come, first serve areas and outdoor dining options as well.

Can I grab food and eat outside if I don't have a reservation?
Yes.  To grab food you will need to show proof of vaccination at our cafeteria-style restaurants.

Are you requiring your staff to be vaccinated?
Yes. We believe the COVID-19 vaccine is the way to end this pandemic, and the best way to keep our employees and guests safe. In compliance with the recent rules announced under the U.S. Department of Labor's Occupational Safety and Health Administration, Vail Resorts will be requiring all employees to be vaccinated for COVID-19, effective Nov. 15, 2021.

Are employees still required to do health screenings?
Yes, at all of our resorts, employees are still required to complete daily health screenings before coming onsite to work.

What if an employee tests positive for COVID-19?
Any employee who tests positive for COVID-19, along with any unvaccinated employee who is exposed to COVID-19 through close contact, will not be permitted to work, will follow applicable quarantine/isolation protocols, and will be eligible for Emergency Sick Leave as applicable.

Will paper trail maps be available?

Trail maps are available on the Epic Mix App and our website in the 2021-22 season. Paper trail maps will be available in-resort upon request.