FREQUENTLY ASKED QUESTIONS

RUSUTSU, JAPAN

2019-2020 Season Pass

Frequently Asked Questions (FAQs)

 

RUSUTSU, JAPAN

 

 

Which 2019-2020 Epic Season Pass products provide access to skiing and riding at Rusutsu Resort in Japan?

The following season pass products provide access to Rusutsu Resort, beginning with the 2019-2020 winter season: 

  • 2019–2020 Epic Pass: A total of five unrestricted consecutive days of skiing and snowboarding at Rusutsu Resort. No blackout dates. 
  • 2019-2020 Epic Local Pass: A total of five unrestricted consecutive days of skiing and snowboarding at Rusutsu Resort. No blackout dates. 
  • 2019 Epic Australia Pass: A total of five unrestricted consecutive days of skiing and snowboarding at Rusutsu Resort. No blackout dates

 

Where is Rusutsu Resort in Japan?
Rusutsu Resort is located in Hokkaido, Japan, just 90 minutes from Sapporo and New Chitose Airport.

How do I get access to ski or snowboard at Rusutsu Resort in 2019-2020 season once I have purchased my Epic Pass, Epic Local Pass or Epic Australia Pass?
2019-2020 Epic Pass holders are required to present their valid Epic Pass, Epic Local Pass or Epic Australia Pass hard card and a valid photo ID to the lift cashier at Rusutsu Resort to redeem their five-day lift ticket.

 

If I buy my season pass online, when can I expect to receive it?
For first-time Epic Season Pass holders and guests who upgraded into a new pass product, your pass will be mailed to you 7-14 business days from the time your photo upload is accepted. You may also have your photo taken and pass printed in person at a season pass office at any Vail Resorts owned and operated resort.  The release of liability must be completed for your Season Pass to be active.

 

I purchased my 2019-2020 Epic Pass, Epic Local Pass or 2019 Epic Australia Pass online but have not yet received the actual pass. Can I access Rusutsu Resort?
Yes, bring your Epic Pass confirmation and photo ID to a Rusutsu Resort ticket office to redeem a day pass. Please note the release of liability must have been completed for your Season Pass to be active and you must have a recent photo on file.  If you have questions about your Epic Australia Pass please call Perisher Customer Service at 1300 655 722.

I have not received my 2019-2020 Epic Pass, Epic Local Pass or 2019 Epic Australia Pass yet. Can I get one printed at Rusutsu Resort?
Vail Resorts season passes can only be printed at a Vail Resorts owned and operated resort. If you have questions about your Epic Pass or Epic Local Pass, please call +1-970-754-0005 (US).  If you have questions about your Epic Australia Pass please call Perisher Customer Service at 1300 655 722.

 

Do Epic Pass, Epic Local Pass, and Epic Australia Pass discounts (e.g., discounts on food, etc.) apply at Rusutsu Resort?
No. Epic Pass product discounts are only valid at Vail Resorts owned and operated resorts. 

 

I am a 2019-2020 Epic Pass, Epic Local Pass or 2019 Epic Australia Pass holder. Can I use resort charge at Rusutsu Resort?
No. Epic Pass, Epic Local Pass and Epic Australia Pass resort charge is only available at Vail Resorts owned and operated resorts.  

 

Are Buddy Tickets valid at Rusutsu Resort?
Buddy Tickets are only valid at all Vail Resorts owned and operated resorts, not at partnership resorts.

Are my Ski With A Friend tickets on my Epic Pass or Epic Local Pass or Bring-A-Mate tickets on my Epic Australia Pass valid at Rusutsu Resort?
No, Ski With A Friend tickets and Bring-A-Mate tickets are only valid at all Vail Resorts owned and operated resorts, not at partner resorts.

 

Will EpicMix be available at Rusutsu Resort?
No. EpicMix is only available at these resorts: Vail, Beaver Creek, Breckenridge and Keystone in Colorado; Whistler Blackcomb in British Columbia, Canada; Park City in Utah; Heavenly, Northstar and Kirkwood in Tahoe; Stowe in Vermont; Afton Alps in Minnesota and Mt. Brighton in Michigan. Visit www.epicmix.com for more details.

 

How many days of skiing do Epic Season Pass holders get at Rusutsu Resort?

Epic Pass, Epic Local Pass, and Epic Australia Pass holders will receive five consecutive days of skiing or snowboarding at Rusutsu Resort with no blackout dates, beginning with the 2019-2020 season.

 

Are Kamori Winter Passes eligible for any ski days at Vail Resorts ski areas?

Kamori Winter Pass holders will receive 50% off of the current lift ticket prices at all Vail Resorts owned and operated resorts including Vail, Beaver Creek, Breckenridge, Keystone and Crested Butte in Colorado; Park City in Utah; Heavenly, Northstar and Kirkwood in the Lake Tahoe area of California and Nevada; Whistler Blackcomb in British Columbia, Canada; Stowe and Okemo in Vermont; Mt. Sunapee in New Hampshire, Stevens Pass in Washington; Wilmot Mountain in Wisconsin; Afton Alps in Minnesota; Mt. Brighton in Michigan; and Falls Creek, Hotham and Perisher in Australia. 

 

Subject to certain conditions, including regulatory review, new for the 2019/2020 Season, Kamori Winter Pass holders will also receive the 50% off current lift ticket prices at Hunter Mountain in New York; Attitash Mountain, Crotched Mountain and Wildcat Mountain in New Hampshire; Mount Snow in Vermont; Liberty Mountain Resort, Roundtop Mountain Resort, Whitetail Resort, Jack Frost and Big Boulder in Pennsylvania, Boston Mills, Brandywine, and Mad River Mountain in Ohio; Hidden Valley and Snow Creek in Missouri; Paoli Peaks in Indiana and Alpine Valley in Ohio. 

 

Discounts do not apply at partner resorts.

 

Are there any lodging requirements to receive my five days at Rusutsu Resort?

No

 

I have a Military season pass product do I have access to Rusutsu Resort?

No.  Military pass products do not have access at partner resorts.