Okemo, Mount Sunapee and Crested Butte are now Epic

Frequently Asked Questions

Okemo, Mount Sunapee and Crested Butte Season Pass Frequently Asked Questions (FAQs)

*Disclaimer:  Resort access and benefits at Okemo, Mount Sunapee and Crested Butte are pending closure of the transaction to acquire Triple Peaks.

Okemo, Mount Sunapee and Crested Butte Access on Vail Resorts’ Season Passes:

Following closure of the acquisitions, which passes will provide skiing and riding at Okemo, Mount Sunapee and Crested Butte?
There are six Epic Products that will provide skiing and riding access to Okemo, Mount Sunapee and Crested Butte:

  1. Epic Pass Now includes unlimited, unrestricted access to Okemo, Mount Sunapee and Crested Butte!For $899 through September 3, the Epic Pass offers unlimited, unrestricted access to 19 mountain resorts plus additional access to 46 more, including 20 new mountains for the 2018-19 season. Discover 65 of the world’s premier resorts throughout the United States, Canada, Australia, Japan, France, Switzerland, Italy, and Austria. The Epic Pass pays for itself in just over four days of skiing or snowboarding. Enjoy unlimited, unrestricted access to Vail, Beaver Creek, Breckenridge, Keystone, Crested Butte* and Arapahoe Basin in Colorado; Park City in Utah; Heavenly, Northstar and Kirkwood at Lake Tahoe; Stowe and Okemo* in Vermont; Mount Sunapee* in New Hampshire; Stevens Pass in Washington; Afton Alps in Minnesota; Mt. Brighton in Michigan; Wilmot Mountain in Wisconsin; Whistler Blackcomb in Canada; and Perisher in Australia for the 2019 season. New for the 2018-19 season, Epic Pass holders will receive seven days of skiing or snowboarding with no blackout dates at both Telluride in Colorado and at Resorts of the Canadian Rockies (Fernie Alpine Resort, Kicking Horse Mountain Resort and Kimberley Alpine Resort in British Columbia, Nakiska in Alberta, and Mont-Sainte Anne and Stoneham in Quebec), in addition to five total consecutive days with no blackout dates at Hakuba Valley’s nine ski resorts in Japan. The Epic Pass also grants limited access to Les 3 Vallées, Paradiski and Tignes-Val D’Isere in France; 4 Vallées in Switzerland; Arlberg in Austria and Skirama Dolomiti in Italy. A child pass (ages five to 12) is $469. 

  2. Epic Local Pass – Now includes unlimited, unrestricted access to Okemo, Mount Sunapee and Crested Butte*For $669 through September 3, guests receive access to 27 resorts, including unlimited, unrestricted access to Breckenridge, Keystone, Crested Butte*, Okemo*, Mount Sunapee*, Stevens Pass, Arapahoe Basin, Wilmot, Afton Alps and Mt. Brighton with limited restrictions at Park City, Heavenly, Northstar, Kirkwood, and Stowe, plus a combined total of 10 days at Vail, Beaver Creek, and Whistler Blackcomb with holiday restrictions and five total consecutive days with no blackout dates at Hakuba Valley’s nine ski resorts in Japan. The Epic Local Pass pays for itself in just over three days and includes access to 13 new mountains for the 2018-19 season. A child pass (ages five to 12) is $359 and a teen pass (ages 13-18) is $549.

  3. Epic 7-Day – Now includes access to Okemo, Mount Sunapee and Crested Butte! For $669 through September 3, receive a total of seven unrestricted days valid at Vail, Beaver Creek, Breckenridge, Telluride, Keystone, Crested Butte* and Arapahoe Basin in Colorado; Park City in Utah; Heavenly, Northstar and Kirkwood at Lake Tahoe; Stowe and Okemo* in Vermont; Mount Sunapee* in New Hampshire; Stevens Pass in Washington; Whistler Blackcomb, Fernie Alpine Resort, Kicking Horse Mountain Resort, Kimberley Alpine Resort, Nakiska, Mont-Sainte Anne and Stoneham in Canada; plus an additional 7 free days total at Afton Alps in Minnesota; Mt. Brighton in Michigan; Wilmot Mountain in Wisconsin. After the seven days, regardless of the resort at which they were redeemed, pass holders can get 20 percent off additional lift tickets at Telluride and 50 percent off additional lift tickets at Fernie Alpine Resort, Kicking Horse Mountain Resort, Kimberley Alpine Resort, Nakiska, Mont-Sainte Anne and Stoneham in Canada. A child pass (ages five to 12) is $359.

  4. Epic 4-Day – Now includes access to Okemo, Mount Sunapee and Crested Butte! For $439 through September 3, a convenient option for a short ski trip as the pass pays for itself in just over two days and includes a total of four unrestricted days valid at Vail, Beaver Creek, Whistler Blackcomb, Breckenridge, Park City, Keystone, Crested Butte*, Heavenly, Northstar, Kirkwood, Stowe, Okemo*, Mount Sunapee*, Stevens Pass and Arapahoe Basin, plus four additional free days at Afton Alps, Mt. Brighton or Wilmot. New for the 2018-19 season, Epic 4-Day Pass holders will receive up to four days of skiing or snowboarding at Telluride and at Resorts of the Canadian Rockies (Fernie Alpine Resort, Kicking Horse Mountain Resort and Kimberley Alpine Resort in British Columbia, Nakiska in Alberta, and Mont-Sainte Anne and Stoneham in Quebec) with no blackout dates as part of their four total days on the pass. After the four days, regardless of the resort at which they were redeemed, pass holders can get 20 percent off additional lift tickets at Telluride and 50 percent off additional lift tickets at the Resorts of the Canadian Rockies. A child pass (ages five to 12) is $239. 

  5. Epic Australia Pass™: – Now includes unlimited, unrestricted access to Okemo, Mount Sunapee and Crested Butte!* Unlimited, unrestricted access to Perisher during the 2019 season; unlimited, unrestricted access to Okemo, Mount Sunapee, Crested Butte, and Stevens Pass during the 2019/20 Season; access to Breckenridge, Keystone and Arapahoe Basin in Colorado; Park City in Utah; and Heavenly, Northstar and Kirkwood at Lake Tahoe; Stowe in Vermont; and 10 days at Whistler Blackcomb, Vail/or Beaver Creek combined, with holiday restrictions; five consecutive days of skiing or snowboarding at Hakuba Valley, Japan with no restrictions.

  6. Military Epic Pass: – Now includes unlimited, unrestricted access to Okemo, Mount Sunapee and Crested Butte!* Starting at a price of only $99 for Active, Retired, and Registered Dependents, the Military Epic Pass provides unlimited unrestricted access to Vail, Beaver Creek, Whistler Blackcomb, Breckenridge, Park City, Crested Butte*, Keystone, Heavenly, Northstar, Kirkwood, Stevens Pass, Stowe, Okemo*, Mount Sunapee*, Wilmot, Afton Alps, and Mt. Brighton for the 2018-19 season, as well as Perisher in Australia for the 2019 ski season.  The Military Epic Pass Veteran Products also include unlimited, unrestricted access to Arapahoe Basin.  Military Epic Passes do not currently include other partner resort access for the 2018/19 season. Any changes to partner access will be announced at a later time.  All Military Epic Passes require verification.

2018/19 Epic Pass and other Vail Resorts Pass Details:

Following closure of the acquisitions, which Vail Resorts season passes will give me access to Okemo, Mount Sunapee and Crested Butte for the 2018/19 season?
The Epic Pass, Epic Local Pass, Epic 7-Day Pass, Epic 4-Day Pass, Military Epic Pass, and Epic Australia Pass will all provide access to Okemo, Mount Sunapee and Crested Butte pending close of the acquisition. 

Where can I purchase an Epic Pass, Epic Local Pass, Epic 7-Day Pass, Epic 4-Day Pass, Military Epic Pass, or Epic Australia Pass? 
Please visit epicpass.com to see the current Season Pass offerings and prices.

What dates do “holiday restrictions” include?
• Epic Local Pass holiday restricted dates are: 11/23/18-11/24/18, 12/26/18-12/31/18, 1/19/19, 2/16/19-2/17/19.  
• Epic Australia Pass holiday restricted dates are: 11/23/18-11/24/18, 12/19/18-12/31/18, 1/19/19, 2/16/19-2/17/19.  

Can I purchase tickets for these “holiday restriction” days at a discount as an Epic Local, Epic Australia Pass holder?
Yes. Pass holders receive 50% off lift tickets during the holiday restricted dates at Park City, Stowe, Heavenly, Northstar, Kirkwood and Advanced Lift Ticket Rates at Vail, Beaver Creek, and Whistler Blackcomb.

Are the unlimited, unrestricted access and pass holder benefits at Okemo, Mount Sunapee and Crested Butte contingent on the close of the acquisitions?
Yes, unlimited unrestricted access to Okemo, Mount Sunapee and Crested Butte as well as benefits on Epic Pass, Epic Local Pass, Military Epic Pass, and Epic Australia Pass are contingent on the close of the acquisition of Triple Peaks. 

When will the purchase of Okemo, Mount Sunapee and Crested Butte be complete?
Details will be announced soon.

How does the Pass insurance work?
All season passes are non-transferrable and non-refundable. Season pass refunds are available only when a guest purchased season pass insurance and has a valid claim under the insurance policy. Any refund is based on the cost of the season pass minus a daily rate for every day used up to the face value of the season pass. For more information please visit https://www.epicpass.com/info/pass-insurance

How does the Auto Renew program work? 
Auto Renew is the most convenient way to automatically renew your Season Pass every year, while guaranteeing next season’s lowest price and the best benefits. When you sign-up for Auto Renew you will be charged $49 up front in mid-March and the balance in mid-September. If you sign up for the auto-renew program this season, your Pass will automatically renew next March for the 2019-2020 season unless you withdraw from the program before the initial charge. For more information on how the process works and which Passes qualify, visit the benefits section of epicpass.com.

What are Buddy Tickets?
Buddy Tickets are discounted, single-day lift tickets set at a flat rate. Not all season passes include Buddy Tickets. If you purchased your Epic Pass by April 15, 2018, you will receive six Buddy Tickets.  The season pass holder must be present at the time of purchase. Visit https://www.epicpass.com/benefits/swaf.aspx for more details.

What are Ski-With-A-Friend tickets and how many do I receive?
As a valued season pass holder, most season passes will come with six discounted, single-day lift tickets loaded onto your season pass for friends and family to use. Ski-With-A-Friend tickets vary in price based on the date you plan to visit and can be purchased at the lift ticket window. The season pass holder must be present at the time of purchase. Visit https://www.epicpass.com/benefits/swaf.aspx for more details.

If I already purchased my Epic Pass, Epic Local Pass, Epic 7 Day Pass, Epic 4 Day Pass, Military Epic Pass or Epic Australia Pass do I need to do anything to add Okemo, Mount Sunapee and Crested Butte?
No, if you have already purchased an Epic Pass, Epic Local Pass, Epic 7 Day, Epic 4 Day, Military Epic Pass, Epic Australia Pass or Whistler Blackcomb 5 or 10 Day EDGE Card, you will receive Okemo, Mount Sunapee and Crested Butte skiing and riding free of charge. This access is pending completion of the Triple Peaks acquisition. There is no additional cost and the pass will automatically be valid at these three resorts. 

If I already purchased my Epic Pass, Epic Local Pass, or Epic Australia Pass which include 7 days access at Okemo, Mount Sunapee, and Crested Butte, each, what access will I have now?
If you have already purchased an Epic Pass, Epic Local Pass, or Epic Australia Pass you already have 7 days of partner access to Okemo, Mount Sunapee, and Crested Butte.  Upon completion of the sale of Triple Peaks, LLC, access will be expanded free of charge to include unlimited, unrestricted access to all three resorts. 

If I already purchased a Vail Resorts season pass which does not include Okemo, Mount Sunapee, and Crested Butte, can I upgrade in order to receive it?
Yes, you can upgrade your pass at the current advertised price by calling 970-754-0008. Your pass benefits will remain the same.  Please note that the season pass offices at Okemo, Mount Sunapee, and Crested Butte cannot currently sell Epic products.

I have purchased both an Okemo, Mount Sunapee or Crested Butte season pass AND an Epic pass product.  Can I get a refund?
Refunds of your Okemo, Mount Sunapee or Crested Butte season pass purchases will be accepted following closure of the acquisition.  More information on process for receiving refunds on Okemo, Mount Sunapee or Crested Butte products to be announced after closure of the acquisition.

I own an Epic Pass.  Can I return it in order to purchase a single Okemo, Mount Sunapee or Crested Butte pass?
Epic Passes are non-transferrable and non-refundable.  Pass refunds are available only when a guest purchased Pass insurance and has a valid claim under the insurance policy.

I own an Epic Pass.  Can I use my benefit tickets at Okemo, Mount Sunapee or Crested Butte?
Yes.  Pending completion of the acquisition, the Epic Pass and other Vail Resorts’ season pass holder benefit tickets will be available for redemption at all three resorts in the 2018/19 ski season. Rates for Buddy Tickets at each resort will be released after the close of the acquisition.

If I plan to ski Okemo, Mount Sunapee or Crested Butte on an Epic season pass can I go straight to the lift?
Exact details on requirements and process will be released after the close of the acquisition.

Are Okemo, Mount Sunapee, and Crested Butte still part of the MAX Pass?
No, Okemo, Mount Sunapee, and Crested Butte are no longer part of the Max Pass. However, an Epic Pass will provide unlimited, unrestricted access to Vail, Beaver Creek, Breckenridge, Keystone, Crested Butte and Arapahoe Basin in Colorado; Park City in Utah; Heavenly, Northstar and Kirkwood at Lake Tahoe; Stowe Mountain Resort and Okemo in Vermont; Mount Sunapee in New Hampshire; Afton Alps in Minnesota; Mt. Brighton in Michigan; Wilmot Mountain in Wisconsin; Whistler Blackcomb in Canada; Stevens Pass in Washington; and Perisher in Australia, with no blackout dates. The Epic Pass also features seven days with no blackout dates at Telluride in Colorado; seven days with no blackout dates at the Resorts of the Canadian Rockies; five consecutive days with no blackout dates at Hakuba Valley, Japan; up to six days with no blackout dates at Les 3 Vallées, Paradiski and Tignes-Val D’Isere in France; up to five days with no blackout dates at 4 Vallées in Switzerland; up to three days with no blackout dates at Arlberg in Austria; and up to three days with no blackout dates.  Access to Okemo, Mount Sunapee and Crested Butte are pending closure of the transaction.

Are Okemo and Mount Sunapee still part of the College 4.0 Pass?
Yes. We will honor the 4.0 College Season Pass for the 2018/19 Season. 

2018/19 Okemo, Mount Sunapee and Crested Butte Pass Details:

If I already purchased a season pass at Okemo, Mount Sunapee or Crested Butte, will they still be eligible for skiing and riding in the 18/19 season?
Yes, Okemo, Mount Sunapee and Crested Butte passes are eligible for skiing and riding in the 2018/19 ski season.

Is the 2018/19 season pass offering at Okemo, Mount Sunapee and Crested Butte going to remain available for purchase?
Yes, for the 2018/19 season, Okemo, Mount Sunapee and Crested Butte passes will remain available for purchase. Passes for the respective resort can be purchased in-person or online.

I already purchased one of the following passes: Crested Butte Peak Pass Plus and Peak Pass; Okemo Ultimate, Classic and Gold Pass holders; Mount Sunapee Full Ride and Skiing Is for Life Pass holders. Am I still eligible for 50 percent off lift tickets at all Vail Resorts owned mountain resorts?
Yes.  Eligible Peak Pass Plus, Peak Pass, Ultimate, Classic, Gold Pass, Full Ride, and Skiing is for Lift pass holders will receive 50% off lift tickets at all Vail Resorts owned and operated mountain resorts.

If I keep my Okemo, Mount Sunapee or Crested Butte pass, do I need a new pass card? 
Exact pass card requirements and process will be released after the close of the acquisition.

Epic Passes require the purchase of Pass Insurance for any type of pass refund. Is this now the case for Okemo, Mount Sunapee, and Crested Butte passes as well? 
Epic Passes are non-transferable and non-refundable. Pass refunds are available only where a guest purchased Pass Insurance and has a valid claim under the insurance policy. Refund policy details for an Okemo, Mount Sunapee, and Crested Butte pass will be announced after the close of the acquisition.

Will the age variances between the Okemo, Mount Sunapee and Crested Butte, and Epic Passes become the same?
For this year, Okemo, Mount Sunapee and Crested Butte passes will retain the same age breakouts as currently posted for the 18/19 season. All existing Epic season pass products will also retain the same age breakouts as currently posted. Age breakouts for the 19/20 season will be announced in Spring 2019.

Will the 6 and under pass continue to be issued?
Yes, the 6 and under season pass at each resort will continue to be available this year only. 

Are Okemo, Mount Sunapee and Crested Butte passes eligible for Auto Renew?
No. The Okemo, Mount Sunapee and Crested Butte passes are not eligible for Auto Renew. Auto Renew is the most convenient way to automatically renew your Epic Season Pass every year, while guaranteeing next season’s lowest price. When you sign-up for Auto Renew you will be charged $49 down in mid-April and the balance in mid-September.  For more information on how the process works and which passes qualify, visit the benefits section of epicpass.com.

Season Pass Benefits:
Will the Epic Pass have benefits at Okemo, Mount Sunapee and Crested Butte?

Yes, pending close of the acquisition, Epic Pass, Epic Local Pass, Epic 7-Day, Epic 4-Day, Military Epic Pass and Epic Australia pass holders will have pass holder discounts at all three resorts.  Details will be released before opening day in the Fall of 2018.

If I exchange my Okemo, Mount Sunapee or Crested Butte pass for an Epic Pass, can I keep my benefits?
If you exchange passes, your benefits will change as well.  Should you upgrade to an Epic Pass, you will receive 6 Ski-With-A-Friend (SWAF) tickets and become a member of the Epic Pass Club. SWAF tickets are automatically loaded onto applicable passes and the price varies throughout the season. Pass holders just take their guest to a ticket window, present their pass and receive the discount. These can be used wherever your pass is valid.  For more information about SWAF tickets, please visit https://www.epicpass.com/benefits/swaf.aspx. The Epic Pass Club is an exclusive community that helps you get even more value out of your pass.  Email communications hosting exclusive deals, on-mountain discounts, events, and news are delivered on a monthly basis. For more information about the Club, visit epicpassclub.com.

How does summer access work on the Epic Pass?
Spring pass purchasers receive summer sightseeing lift access.  If the pass is purchased after the lifts close for the summer, the benefit is no longer available.  Summer access to Okemo, Mount Sunapee, and Crested Butte is pending close of the acquisition.

Do Epic Pass holders get summer lift access at Okemo, Mount Sunapee and Crested Butte? 
Details will be announced following the close of the acquisition.

Will EpicMix be available at Okemo, Mount Sunapee or Crested Butte in the 2018-2019 season?
No. EpicMix is only available at these resorts: Vail, Beaver Creek, Breckenridge and Keystone in Colorado; Whistler Blackcomb in British Columbia, Canada; Park City in Utah; Heavenly, Northstar and Kirkwood in Tahoe; Afton Alps in Minnesota and Mt. Brighton in Michigan. EpicMix will be available at Stowe in the 2018-2019 season. Visit www.epicmix.com for more details.

If I purchased my Okemo, Mount Sunapee or Crested Butte season pass before 6/4/2018 and I now want to upgrade to an Epic Pass, can I get the same Epic Pass price and benefits from 6/4/2018?
Following closure of the acquisition, guests exchanging an Okemo, Mount Sunapee, or Crested Butte pass product purchased prior to the acquisition announced on 6/4/2018 will be eligible to purchase another product at the price and benefit offering available for that product on 6/4/2018 for a limited time.
 

Changing or Upgrading Products: 

If I bought an Okemo, Mount Sunapee or Crested Butte pass, am I entitled to a refund?

No.   However, we will be allowing pass holders who purchased an Okemo, Mount Sunapee or Crested Butte pass to exchange their pass for another product, should they want to.  Depending on the price difference between the two products, you will either be charged the balance or refunded the difference. Please note, exchanges for products purchased prior to the June, 4, 2018 acquisition announcement will be eligible to receive pricing and benefits on their new pass in line with those available on the acquisition announcement date fora limited time. More information on process for exchanging pass products to be announced after closure of the acquisition.

If I purchased an Okemo, Mount Sunapee, or Crested Butte season pass already can I exchange for a pass that has access to other resorts? 
Yes, following closure of the acquisition you will be able to exchange for a season pass that includes all resorts such as the Epic Pass which will provide unlimited, unrestricted access to Vail, Beaver Creek, Breckenridge, Keystone, Crested Butte, and Arapahoe Basin in Colorado; Park City in Utah; Heavenly, Northstar and Kirkwood at Lake Tahoe; Stowe Mountain Resort and Okemo in Vermont; Mount Sunapee in New Hampshire; Afton Alps in Minnesota; Mt. Brighton in Michigan; Wilmot Mountain in Wisconsin; Whistler Blackcomb in Canada; Stevens Pass in Washington; and Perisher in Australia, with no blackout dates. The Epic Pass also features seven days with no blackout dates at Telluride in Colorado; seven days with no blackout dates at the Resorts of the Canadian Rockies; five consecutive days with no blackout dates at Hakuba Valley, Japan; up to six days with no blackout dates at Les 3 Vallées, Paradiski and Tignes-Val D’Isere in France; up to five days with no blackout dates at 4 Vallées in Switzerland; up to three days with no blackout dates at Arlberg in Austria; and up to three days with no blackout dates at Skirama Dolomiti in Italy.  Access to Okemo, Mount Sunapee and Crested Butte are pending closure of the transaction.  Please note that the season pass offices at Okemo, Mount Sunapee and Crested Butte cannot currently sell Epic season passes.

How do I exchange my Okemo, Mount Sunapee, or Crested Butte season pass for an Epic season pass product?
More detail on process for the exchange of Okemo, Mount Sunapee, or Crested Butte season pass products to be announced on after the close of the acquisition.

Can I keep my Okemo, Mount Sunapee, or Crested Butte season pass? 
Yes, you can keep your Okemo, Mount Sunapee, or Crested Butte season pass with the same benefits for the 2018/19 season only. Season pass products for the 2019/20 ski season will be announced at a later date.

If I purchased my Okemo, Mount Sunapee, or Crested Butte season pass before 6/4/2018 and I now want to upgrade to an Epic Pass, can I get the same Epic Pass price and benefits from 6/4/2018?
Following closure of the acquisition, guests exchanging an Okemo, Mount Sunapee, or Crested Butte pass product purchased prior to the acquisition announcement on 6/4/2018 will be eligible to purchase another product at the price and benefit offering available for that product on 6/4/2018 for a limited time.