frequently asked questions

partner change & new keystone plus pass for 2019/20 season

Why is the partnership with Arapahoe Basin ending?
We want to thank Arapahoe Basin for the 20+ years of pass partnership we have had with them and wish their team future success.  We are disappointed but given the success they have had and all of their recent investments into the resort, we respect that this is the right time for them to move in a different direction.

Will Vail Resorts continue to offer Arapahoe Basin on Epic Pass products for the remainder of the 2018-19 season?
Yes, we are pleased to have Arapahoe Basin included on the Epic Pass, Epic Local Pass, Epic 7-Day, Epic 4-Day, Keystone A-Basin Pass, Keystone A-Basin 4-Pack, Summit Value Pass, Tahoe Local Pass, Military Epic - Veteran and Dependent, Liberty, KAB Senior 65+, 70+ 10 Day Pass, and Epic Australia Passes for the 2018-19 season.

Will there be any Arapahoe Basin access on Epic Pass products for the 2019-20 season? 
Beginning in the 2019-20 season, Arapahoe Basin will no longer be a partner resort available on any Epic Pass products. On-sale when Epic Pass products launch in spring 2019, the Keystone A-Basin Pass will no longer be available. Launching for the 2019-20 ski season, the Keystone Plus Pass will provide unlimited access to Keystone with holiday restrictions, unlimited late spring skiing at Breckenridge starting April 1 and five days at Crested Butte, with holiday restrictions, and will include 10 buddy tickets, a 67% increase from the prior year’s six previously offered on the Epic Pass, Epic Local Pass, Summit Value Pass and included now with a Keystone Plus Pass purchased before the customary April deadline.

What will happen to the Keystone A-Basin Pass?
The Keystone A-Basin Pass will no longer be sold. To ensure pass holders have access to the longest season at the lowest price, Vail Resorts is launching a new pass, the Keystone Plus Pass, which will provide unlimited access to Keystone with holiday restrictions, unlimited late spring skiing at Breckenridge starting April 1 and five days at Crested Butte, with holiday restrictions. The Keystone Plus Pass will launch at $369 for adults and $259 for kids.

What about the Keystone A-Basin 4-Pack?
The Keystone A-Basin 4-Pack products are not historically sold until the fall. 2019-20 pack products will be announced at a later date and will not include Arapahoe Basin. 

When can I buy my 2019-20 season pass?
2019-20 Epic Pass products will go on sale in early spring 2019. Please keep your eye on EpicPass.com for updates and announcements related to the launch of pass sales for the 2019-20 season.

I am signed up for Auto-Renew on a Pass with access to Arapahoe Basin. What will happen?
Keystone A-Basin Pass holders enrolled in Auto-Renew will not be auto-renewed. We would encourage pass holders to purchase the new Keystone Plus Pass to retain the longest season at the lowest price. The Keystone Plus Pass will provide unlimited access to Keystone with holiday restrictions, unlimited late spring skiing at Breckenridge starting April 1st and five days at Crested Butte, with holiday restrictions.

If you have another pass with Arapahoe Basin access, and would like to change your auto-renew status, please call a season pass expert at 970-754-0005 prior to Spring to ensure you are renewed into the right product for resorts and days you plan to ski. Auto-Renew pass holders can always change their auto-renew status or season pass product prior to being charged $49 down in mid-March.

If I purchase a multi-day lift ticket at Keystone, will l still be able to use any or all of those days at Arapahoe Basin in 2019-20?
Beginning in the 2019-20 season, guests will no longer be able to use Keystone lift tickets for access to Arapahoe Basin.

My current season pass card has Arapahoe Basin printed on it.  Will it work for the upcoming 2019-20 season?
Yes, all 2018-19 media cards can be used in the 2019-20 ski season at Vail Resorts locations. Season pass cards that have Arapahoe Basin printed on them will not provide guest access to Arapahoe Basin beginning in the 2019-20 season. If you wish to exchange your current season pass card for an updated one you can do this by contacting your season pass expert at 970-754-0005 or by visiting a season pass office at the resort. 


How does the Auto Renew program work? 
Auto Renew is the most convenient way to automatically renew your Season Pass every year, while guaranteeing next season’s lowest price and the best benefits. When you sign-up for Auto Renew you will be charged $49 up front in mid-March and the balance in mid-September. If you sign up for the auto-renew program this season, your Pass will automatically renew in March for the 2019-20 season unless you withdraw from the program before the initial charge. For more information on how the process works and which Passes qualify, visit the benefits section of epicpass.com. 

What are Buddy Tickets?
Buddy Tickets are discounted, single-day lift tickets set at a flat rate for friends and family usage. Not all season passes include Buddy Tickets, though for the 2019-20 season, most passes will provide with early spring purchase of a pass. Visit https://www.epicpass.com/benefits/swaf.aspx for more details on redeeming discounted tickets and exciting updates to the program for the 2019-20 season. Buddy tickets are only valid at Vail Resorts owned ski areas and are not valid at partner resorts.

Which products have expanded Buddy Tickets?
Pass holders who purchase any unlimited season pass including the 2019-20 Epic Pass, Epic Local Pass, Summit Value Pass, Keystone Plus Pass, Tahoe Local Pass, Tahoe Value Pass and all other buddy ticket eligible passes, will receive 10 Buddy Tickets when purchased before the April Deadline. This represents a 67 percent increase above prior year’s six Buddy Tickets.

What are Ski With A Friend tickets and how many do I receive?
As a valued season pass holder, most season passes will come with six discounted, single- day lift tickets loaded onto your season pass for friends and family to use. Ski With A Friend tickets vary in price based on the date you plan to visit and can be purchased at the lift ticket window. The season pass holder must be present at the time of purchase. Visit https://www.epicpass.com/benefits/swaf.aspx for more details. Ski With A Friend tickets are only valid at Vail Resorts owned ski areas and are not valid at partner resorts.

How does the Pass insurance work?
All season passes are non-transferrable and non-refundable. Season pass refunds are available only when a guest purchased season pass insurance and has a valid claim under the insurance policy. Any refund is based on the cost of the season pass minus a daily rate for every day used up to the face value of the season pass. For more information please visit https://www.epicpass.com/info/pass-insurance

Season Extension Efforts at Keystone Resort:

What are the capital investments into Keystone?
Capital investments into Keystone Resort’s snowmaking will help to position the resort to be the first resort to open in Colorado and the U.S. Plans include investing into state-of-the-art, energy-efficient snowmaking technology and infrastructure upgrades that will help to drive an earlier, more predictable opening date and help maintain high-quality conditions during the early-season. For more information on these capital investments, please see the official announcement here.

What exactly is Keystone proposing? 

Keystone plans to automate snowmaking and add additional snowmaking hydrants across 44 acres of terrain, as well as replace aging infrastructure in order to operate more effectively and efficiently in narrow early-season production windows. The investment plans focus on Dercum Mountain, providing early-season terrain for all levels and will prepare the resort to open terrain on North Peak and The Outback earlier in the season. 

These projects will be completed before the start of the 2019-20 winter season.

Will the entire project be completed at once? 
This project is expected to be completed during the spring and summer of 2019 and available for use beginning with the 2019-20 winter season.

Why will this be beneficial for the mountain and for guests? 
The thoughtfully-developed plans will allow the resort to offer more reliable opening day conditions, even in warmer years. Keystone’s first snowmaking system was installed in 1972, making it one of the first Colorado ski areas to offer machine-made snow. Since that time, we have added to and improved the system. We feel the time is now right to upgrade Keystone’s snowmaking infrastructure, and take advantage of improved technology to make snow in a more energy-efficient manner and in a shorter amount of time. Snowmaking is fundamental in providing a more predictable opening date and high-quality conditions during the early season. Snowmaking upgrades will also create a more predictable and consistent snow surface. 

Season Extension Efforts at Breckenridge Resort:

What is the season extension plan for Breckenridge?
Breckenridge Ski Resort recently announced plans to extend the 2018-19 ski and snowboard season into May, for the first time since the mid-90s. Paired with Keystone’s recent capital announcement to expand snowmaking operations that will position the resort to be the first to open in Colorado, together Breckenridge and Keystone will offer one of the longest ski and snowboard seasons in the U.S. moving forward.


Is it guaranteed that Breckenridge will stay open until Memorial Day every season?

The resort will aim to remain open through Memorial Day this season as well as for future seasons, weather and conditions permitting.

Why is Breckenridge staying open later? 
Spring is an incredible time to ski Breckenridge’s High Alpine and with Breckenridge’s notably high elevation and annual snowfall we are well-positioned to provide our pass holders and other guests great spring skiing and snowboarding well into May.

What terrain will be open?
During the extended portion of the season this spring, the resort plans to offer skiing and riding out of Peak 7, with access to primarily advanced- and expert-level terrain on Peak 8 in Imperial, Horseshoe and North Bowls, accessed by the Independence SuperChair, Imperial Express SuperChair and the TBar Lift while conditions allow.

How late will the resort stay open this season?
The resort will aim to remain open through Memorial Day this season as well as for future seasons, weather and conditions permitting.

Improvements at Crested Butte:
What are the proposed capital investments into Crested Butte?
Crested Butte Mountain Resort is new to the Vail Resorts portfolio, with the acquisition closing in 2018. In January 2019, Vail Resorts announced plans to replace the Teocalli Lift – a 1979 Riblet fixed-grip double chairlift – for the 2019-20 winter season, pending approval by the U.S. Forest Service. If approved, the new Teocalli Lift would be upgraded to a fixed-grip quad chairlift, increasing uphill capacity by 50 percent.

The realignment and installation of the new lift would take place following the close of the 2018-19 winter season. Plans to realign the Teocalli Lift would shift the upper terminal closer to the top of the Red Lady Express; the lower terminal would remain in the existing location at the intersection of the Bushwacker, Gunsight Pass and Upper Conundrum trails.