Crested Butte, Okemo, and Mount Sunapee Join the Epic Pass

Frequently Asked Questions

2018-2019 Epic Pass and Other Season Pass Products
Frequently Asked Questions (FAQs)
 
ACCESS TO CRESTED BUTTE, OKEMO AND MOUNT SUNAPEE ON EPIC SEASON PASS PRODUCTS
 
Which 2018-2019 Epic Season Pass products provide access to skiing and riding at Crested Butte Mountain Resort in Colorado, Okemo Mountain Resort in Vermont and Mount Sunapee in New Hampshire?
  • Epic Pass: Epic Pass holders will receive seven days of skiing or snowboarding at each of Crested Butte, Okemo and Mount Sunapee with no blackout dates, beginning in the 2018-19 season, for a total of 21 days. After the seven days have been used, pass holders will receive 50 percent off lift tickets. The Epic Pass offers unlimited, unrestricted access to Vail, Beaver Creek, Breckenridge, Keystone and Arapahoe Basin in Colorado; Park City in Utah; Heavenly, Northstar and Kirkwood at Lake Tahoe; Stowe Mountain Resort in Vermont; Afton Alps in Minnesota; Mt. Brighton in Michigan; Wilmot Mountain in Wisconsin; Whistler Blackcomb in Canada; and Perisher in Australia, with no blackout dates. The Epic Pass also features seven days with no blackout dates at Telluride in Colorado; seven days at Resorts of the Canadian Rockies; five consecutive days at Hakuba Valley in Japan; up to six days with no blackout dates at Les 3 Vallées, Paradiski and Tignes-Val D’Isere in France; up to five days with no blackout dates at 4 Vallées in Switzerland; up to three days with no blackout dates at Arlberg in Austria; and up to three days with no blackout dates at Skirama Dolomiti in Italy.

  • Epic Local Pass: Epic Local Pass holders will receive seven days of skiing or snowboarding at each of Crested Butte, Okemo and Mount Sunapee with no blackout dates, beginning in the 2018-2019 season, for a total of 21 days. After the seven days per resort have been used, pass holders will receive 50 percent off lift tickets. The pass features unlimited and unrestricted skiing or snowboarding at Breckenridge, Keystone, Arapahoe Basin, Wilmot, Afton Alps and Mt. Brighton with limited restrictions at Park City, Heavenly, Northstar, Kirkwood, and Stowe, plus a total of 10 days at Vail, Beaver Creek, and/or Whistler Blackcomb with holiday restrictions. The pass also offers five consecutive days at Hakuba Valley in Japan. 

  • Epic Australia Pass: Epic Australia Pass holders will receive seven days with no blackout dates at each of Crested Butte, Okemo and Mount Sunapee, beginning in the 2018-19 season, for a total of 21 days. After the seven days per resort have been used, pass holders will receive 50 percent off lift tickets. Pass holders also get unlimited, unrestricted access to Perisher during the 2018 season, and access to Breckenridge, Keystone and Arapahoe Basin in Colorado; Park City in Utah; Heavenly, Northstar and Kirkwood in Lake Tahoe, California, and Stowe in Vermont; 10 days at Whistler Blackcomb, Vail, and/or Beaver Creek, combined, during the 2018-2019 season and five consecutive days at Hakuba Valley in Japan. 

  • Epic 7-Day Pass: Epic 7-Day Pass holders can use any or all of their seven total days with no blackout dates at Crested Butte, Okemo and Mount Sunapee. After the seven days have been used on the Epic 7 Day pass, pass holders will receive 50 percent off lift tickets. The Epic 7-Day Pass features seven days with no blackout dates at Whistler Blackcomb, Vail, Beaver Creek, Breckenridge, Keystone, Telluride, Arapahoe Basin, Park City, Heavenly, Northstar, Kirkwood, Stowe and Resorts of the Canadian Rockies, plus seven additional free days at Afton Alps, Mt. Brighton or Wilmot Mountain. 

  • Epic 4-Day Pass: Epic 4-Day Pass holders can use any or all of their four total days with no blackout dates at Crested Butte, Okemo and Mount Sunapee. After the four days have been used on the Epic 4 Day Pass, pass holders will receive 50 percent off lift tickets. The Epic 4-Day pass features four days with no blackout dates at Whistler Blackcomb, Vail, Beaver Creek, Breckenridge, Keystone, Telluride, Arapahoe Basin, Park City, Heavenly, Northstar, Kirkwood, Stowe and Resorts of the Canadian Rockies, plus four additional free days at Afton Alps, Mt. Brighton or Wilmot Mountain.
Where is Crested Butte Mountain Resort?
Crested Butte is located in southwest Colorado, within the Gunnison National Forest and the Elk Mountain Range and is known for its colorful historic town, iconic mountain peaks and legendary skiing and riding terrain. The resort’s 1,547 skiable acres offer something for every skiing ability; over half the mountain is geared to intermediate and beginner skiers while also perfectly suited for the more adventurous skiers and snowboarders with some of the best lift-served extreme terrain in North America. The Town of Crested Butte boasts one of Colorado's largest National Historic Districts and is commonly considered by many to be “Colorado’s Last Great Ski Town” with its variety of boutiques, restaurants and après-ski hot spots.
Where is Okemo Mountain Resort?
Rising above the village of Ludlow, in southcentral Vermont approximately three hours from Boston and four hours from New York City, Okemo Mountain Resort is a four-season playground that developed a reputation for quality and superior guest service as a winter retreat for skiers and snowboarders. Originally a small, community-run ski hill, Okemo underwent a significant transformation in 1982 when Tim and Diane Mueller purchased the ski area. Okemo consistently receives accolades and wins awards for snow quality, grooming, terrain parks, family programs, slopeside lodging, resort dining and its friendly employees.
Where is Mount Sunapee Resort?
Mount Sunapee is a four-season family-focused ski area with breathtaking views overlooking Lake Sunapee. Located in southern New Hampshire, it is the closest major ski area to metropolitan New England, being only a short 90-minute drive from Boston. For many years, Mount Sunapee has consistently received industry awards for excellence in snowmaking and grooming. 

How do I get access to ski or snowboard at Crested Butte, Okemo and Mount Sunapee in the 2018-2019 season once I have purchased my Epic Pass, Epic Local Pass, Epic Australia Pass, Epic 7-Day Pass or Epic 4-Day Pass?
2018-2019 Epic, Epic Local, Epic Australia, Epic 7-Day and Epic 4-Day Pass holders can go to direct to lift with their pass at Crested Butte. The process for receiving the seven  complimentary lift tickets each at Okemo and Mount Sunapee will be announced to pass holders prior to the start of next season.

Are there any other Vail Resorts season pass products that offer access to Crested Butte, Okemo and Mount Sunapee?
Yes, Vail Resorts Lifetime Pass holders also will receive seven days of skiing or snowboarding with no blackout dates at each of Crested Butte, Okemo and Mount Sunapee. 

I have a 2018/19 Military Epic Pass. Do I get access to Crested Butte, Okemo and Mount Sunapee?
Access to partner resorts is not available on the Military Epic Pass at this time. 
 
What lodging properties must Epic Pass, Epic Local Pass, Epic Australia, Epic 7-Day or Epic 4-Day pass holders stay at in order to receive their four or seven days of lift tickets?
There is no lodging requirement to receive your four or seven complimentary lift tickets at Crested Butte, Okemo and Mount Sunapee.
 
Which 2018-2019 Crested Butte, Okemo and Mount Sunapee season pass products provide access to Vail Resorts owned and operated resorts? 
Crested Butte Peak Pass Plus and Peak Pass holders; Okemo Ultimate, Classic and Gold Pass holders; and Mount Sunapee Full Ride and Skiing Is For Life Pass holders will receive 50 percent off lift tickets at all Vail Resorts owned and operated mountain resorts. This discount is not valid at Arapahoe Basin and Telluride in Colorado; Hakuba Valley, Japan, Resorts of the Canadian Rockies, Les 3 Vallées, Paradiski and Tignes-Val D’Isere in France; 4 Vallées in Switzerland; Arlberg in Austria and Skirama Dolomiti in Italy; or any other partnership resort. 
 
Where can I purchase my 2018/19 Epic Pass, Epic Local Pass, Epic Australia Pass, Epic 7-Day Pass or Epic 4-Day Pass?
Please visit www.epicpass.com to see the current season pass offerings and prices.
 
If I buy my season pass online, when can I expect to receive it?
For first-time Epic Season Pass holders, your pass will be mailed to you 7-10 business days from the time your photo upload is accepted. You may also have your photo taken and pass printed in person at a season pass office at any Vail Resorts owned and operated resort.  The release of liability must be completed for your season pass to be active.
 
I purchased my 2018/19 Epic Pass, Epic Local Pass, Epic Australia Pass, Epic 7-Day Pass or Epic 4-Day Pass online but have not yet received the actual pass. Can I access Crested Butte, Okemo and Mount Sunapee? 
Yes, you can redeem your four or seven days of skiing and snowboarding in the 18/19 season by bringing your Epic Pass confirmation and photo ID to a Crested Butte, Okemo or Mount Sunapee season pass office. The release of liability must have been completed for your Season Pass to be active. If you have questions about your Epic Pass please call Customer Service at 970-754-0005.  

I have not received my Epic Pass, Epic Local Pass, Epic Australia Pass, Epic 7-Day Pass or Epic 4-Day Pass yet. Can I get one printed at Crested Butte, Okemo or Mount Sunapee?
Vail Resorts season passes can only be printed at a company owned and operated resort.
 
If I have a 2018/19 Crested Butte Peak Pass Plus or Peak Pass; Okemo Ultimate, Classic or Gold Pass; or a Mount Sunapee Full Ride or Skiing Is For Life Pass how do I receive my discounted lift tickets for Vail Resorts owned resorts? 
Crested Butte Peak Pass Plus and Peak Pass holders; Okemo Ultimate, Classic and Gold Pass holders; and Mount Sunapee Full Ride and Skiing Is For Life Pass holders visiting a Vail Resorts owned resort must bring their current season pass to a Vail Resorts Pass Office to purchase a discounted lift ticket in the 2018/19 season.

Do Epic Pass, Epic Local Pass, Epic Australia Pass, Epic 7-Day Pass or Epic 4-Day Pass holder discounts (e.g., discounts on food, etc.) apply at Crested Butte, Okemo and Mount Sunapee? 
No.  Epic Pass product discounts are only valid at Vail Resorts owned and operated resorts. 
 
Do the discounts (e.g., discounts on food, etc.) for Crested Butte, Okemo and Mount Sunapee season pass holders apply at Vail Resorts owned and operated resorts?
No. The discounts for Crested Butte Peak Pass Plus and Peak Pass holders; Okemo Ultimate, Classic and Gold Pass holders; and Mount Sunapee Full Ride and Skiing Is For Life Pass holders are only valid at Crested Butte, Okemo and Mount Sunapee, respectively. 
 
Do Epic Pass, Epic Local Pass, Epic Australia Pass, Epic 7-Day Pass or Epic 4-Day Pass holders get summer lift access at Crested Butte, Okemo and Mount Sunapee? 
No.  Epic Pass, Epic Local Pass, Epic Australia Pass, Epic 7-Day Pass and Epic 4-Day Pass holder summer benefits are only valid at Vail Resorts owned and operated resorts. 
 
Do Crested Butte Peak Pass Plus and Peak Pass holders; Okemo Ultimate, Classic and Gold Pass holders; and Mount Sunapee Full Ride and Skiing Is For Life Pass holders get summer lift access at Vail Resorts owned and operated resorts?
No. Summer benefits for Crested Butte Peak Pass Plus and Peak Pass holders; Okemo Ultimate, Classic and Gold Pass holders; and Mount Sunapee Full Ride and Skiing Is For Life Pass holders are only valid at Crested Butte, Okemo and Mount Sunapee, respectively.
 
What is the refund policy for Epic Pass and other season pass products?
All Vail Resorts season passes are non-transferrable and non-refundable.

How does the season pass insurance work for the Epic Pass and other products sold on EpicPass.com?
All season passes are non-transferrable and non-refundable. Season pass refunds are available only when a guest purchased season pass insurance and has a valid claim under the insurance policy. Any refund is based on the cost of the season pass minus a daily rate for every day used up to the face value of the season pass. For more information please visit snow.com/pass insurance.

How does the Auto Renew program work?
Auto Renew is the most convenient way to automatically renew your season pass every year, while guaranteeing next season’s lowest price and the best benefits. When you sign-up for Auto Renew you will be charged $49 up front in mid-March and the balance in mid-September. If you sign up for the auto-renew program this season, your pass will automatically renew next March for the 2019-2020 season unless you withdraw from the program before the initial charge. For more information on how the process works and which passes qualify, visit the benefits section of epicpass.com.

I am an Epic Pass, Epic Local Pass, Epic Australia Pass, Epic 7-Day Pass or Epic 4-Day Pass holder.  Can I use resort charge at Crested Butte, Okemo and Mount Sunapee?
No. Epic Pass, Epic Local Pass, Epic Australia Pass, Epic 7-Day Pass and Epic 4-Day Pass resort charge is only available at Vail Resorts owned and operated resorts.  
 
What are Buddy Tickets?
Buddy Tickets are discounted, single-day lift tickets set at a flat rate. Not all season passes are loaded with Buddy Tickets. If you purchase your Epic Pass by April 15, 2018, you will receive six Buddy Tickets.  

Are my Buddy Tickets on my Epic Pass valid at Crested Butte, Okemo and Mount Sunapee?
No.  Buddy Tickets are only valid at all Vail Resorts owned and operated resorts, not at partnership resorts.
 
What are Ski With A Friend tickets and how many do I receive?
As a valued season pass holder, most season passes will come with six discounted, single- day lift tickets loaded onto your season pass for friends and family to use. Ski With A Friend tickets vary in price based on the date you plan to visit and can be purchased at the lift ticket window. The season pass holder must be present at the time of purchase.
 
Are my Ski With A Friend tickets on my Epic Pass valid at Crested Butte, Okemo and Mount Sunapee?
No. Epic Pass Ski With A Friend tickets are only valid at Vail Resorts owned and operated resorts.

Are Crested Butte, Okemo and Mount Sunapee part of the MAX Pass?
MAX Pass holders will continue to have access to Crested Butte, Okemo and Mount Sunapee during the remainder of the 2017-2018 ski season. Beginning with the 2018-2019 ski season, however, Crested Butte, Okemo and Mount Sunapee will no longer be a part of the MAX Pass. The Epic Pass, Epic Local Pass and Epic Australia Pass feature seven complimentary days at each of Crested Butte, Okemo and Mount Sunapee. The Epic 4-Day Pass and Epic 7-Day Pass provide four and seven complimentary days in total, respectively for the three resorts.  

Is the Vail Resorts Turn In Your Ticket program valid with a Crested Butte, Okemo and Mount Sunapee lift ticket?
No.  The Vail Resorts Turn In Your Ticket program is only valid with lift tickets at all Vail Resorts owned and operated resorts. 
 
Will EpicMix be available at Crested Butte, Okemo and Mount Sunapee?
No.  EpicMix is only available at these resorts: Vail, Beaver Creek, Breckenridge and Keystone in Colorado; Whistler Blackcomb in British Columbia, Canada; Park City in Utah; Heavenly, Northstar and Kirkwood in Tahoe; Afton Alps in Minnesota and Mt. Brighton in Michigan. EpicMix will be available at Stowe in the 2018-2019 season. Visit www.epicmix.com for more details. 
 
CHANGING OR UPGRADING PRODUCTS
 
If I purchase an Epic 4-Day, Epic 7-Day or Epic Local Pass in the spring and decide I want to upgrade to an Epic Pass later, will I be allowed to change products?
Yes, if you decide to upgrade to an Epic Pass, while passes are still on sale, you can. You will pay the current Epic Pass price at the time of upgrade.
 
FOR MORE INFORMATION
 
Visit www.epicpass.com for additional pass and lift ticket details or contact a Vail Resorts Season Pass expert at (970) 754-0008.